December 2023 – Present, Project Manager @ Cyberone Group (UK) Limited
During this period, I worked as a Project Manager within the marketing team at Cyberone Group (UK) Limited, a marketing company based in the UK. My main duties and responsibilities included:
- Forming own project teams and liaising with local business partners and vendors to conduct tailor made online strategic marketing campaigns.
- Discussing commercial terms and conditions, negotiating payment methods with customers
- Developing proactive & creative proposals on new projects/ products, and being responsible for the profitability.
- Monitoring the project schedule, cost and quality during the whole planning and execution process.
- Maintaining good relationship with existing clients, driving new business opportunities by understanding clients’ needs, and deploying consultative strategies.
- Writing, editing and proof-reading digital marketing contents
- Handling ad hoc projects as assigned
November 2023 – December 2023, Warehouse Operative @ Royal Mail Group Limited
During this period, I worked as a warehouse operative at Royal Mail Group Limited on a temporary basis. My main duties and responsibilities included:
Reason for leaving: Hired during peak season only.
- Moving and sorting mails and parcels manually.
- Dispatching mails and parcels to correct loading areas.
- Carrying out general duties allocated by the warehouse manager.
Work Gap, December 2020 – November 2023, moved to the UK; took care of newborn daughter
October 2018 – December 2020, Senior Merchandising Manager, Made to Measure team @ TAL Apparel Limited (Hong Kong)
Reason for leaving: Migrate to the UK.
During this period, I worked as a Senior Merchandising Manager within the Made to Measure team at TAL Apparel Limited, a clothing company based in Hong Kong. My main duties and responsibilities included:
- Increasing sales by promoting the Made to Measure (MTM) service, a new business channel, to both existing and new clients (business development responsibilities).
- Negotiating commercial terms and conditions with new customers, together with the legal team
- Cross-selling 8 types of garment products to existing MTM customer for suits, outerwear, and knits.
- Visiting overseas factories across 4 different countries (Thailand, Vietnam, Mainland China and Malaysia) with our customers to show them the development and process of their product.
- Managing and leading a team of 3 merchandisers.
- Account management; liaising and visiting existing customers, answering their queries etc. To ensure a smooth and continued relationship and continuous business.
- Aligning critical paths (WIP) with all parties and ensuring my team follow up on order flows, factories capacities and outstanding items to achieve on-time shipments and deliveries.
- Leading my team to ensure that they work closely with our customers, our overseas factories, internal departments, mills/suppliers from initial concept development to production are completed.
- Supervising my team on costing preparation based on CMT and desired Profit Margin. Applying negotiating skills to reduce costs (between 5 – 10 %).
- Organising regular meetings with the IT department to ensure the MTM system was accessible for the customer.
- Collaborating with logistics companies to customise B2B and B2C logistics solutions for all the MTM products.
- Providing on job coaching to management trainees – working alongside the HR department to promote and monitor their development.
July 2015 – September 2018, Senior Merchandising Manager, TAL Apparel Limited (Hong Kong)
During this period, I worked as a Senior Merchandising Manager for TAL Apparel Limited, a clothing company based in Hong Kong. My main duties and responsibilities included:
Reason for leaving: Moved departments within same company.
- Managing and leading a team of 3 merchandisers.
- Account Management; managing the accounts for 4 large existing customers.
- Reviewing sales and plan development/production ahead according to market trends with all customers. Maximising sales and profits by 15%. Aligning our customers’ needs with company’s business goals and achieving mutual success.
- Taking accountability and ownership of our team’s profits and sales margins.
- Cross-selling 6 different types of men’s and women’s all seasonal apparel products to customers.
- Visiting overseas factories across 4 different regions (Thailand, Vietnam, Mainland China and Malaysia).
- Leading my team to ensure that they work closely with customers, factories, internal departments and suppliers.
- Supervising my team on costing preparation based on CMT and desired Profit Margin. Looking for possibilities to reduce costs.
October 2013 – June 2015, Merchandising Manager, TAL Apparel Limited (Hong Kong)
Reason for leaving: Promoted to Senior Merchandising Manager.
During this period, I worked as a Merchandising Manager for TAL Apparel Limited, a clothing company based in Hong Kong. My main duties and responsibilities included:
- Managing and leading a team of 3 merchandisers.
- Account Management; managing the accounts for 4 large existing customers.
- Aligning customers’ sales plans with our own business goals and achieving 10 % sales growth.
- Cross-selling 6 different types of garment products to customers.
- Visiting overseas factories across 4 different regions (Thailand, Vietnam, Mainland China and Malaysia).
- Leading my team to ensure that they work closely with customers, factories, internal departments and suppliers.
- Supervising my team on costing preparation based on CMT and desired Profit Margin. Looking for possibilities to reduce costs.
April 2013 – September 2013, Senior Executive, Merchandising @ TAL Apparel Limited (Hong Kong)
Reason for leaving: Promoted to Merchandising Manager.
During this period, I worked as a Senior Executive, Merchandiser for TAL Apparel Limited, a clothing company based in Hong Kong. My main duties and responsibilities included:
- Account Management; managing the accounts for 4 large existing customers.
- Visiting overseas factories across 4 different countries (Thailand, Vietnam, Mainland China and Malaysia) with our customers to show them the development and process of their product.
- Working closely with customers, factories, internal departments and suppliers from product development to production.
- Reviewing size specs, gradings, bills of materials, drawing/sketches in tech packs with my team and factory before development and production
- Aligning critical paths (WIP) with all parties. Tracking and facilitating, testing, material sourcing ready on time for bulk production
- Working on costing preparation based on CMT and desired Profit Margin.
- Working in partnership with the material sourcing department and mills/suppliers to develop strike-offs, handlooms, lab dips, fabric samples and trim samples for customers.
- Aligning critical paths (WIP) with all parties and following up on order flows, factories capacities and outstanding items to achieve on-time shipments and deliveries.
April 2012 – March 2013, Senior Executive, Production, Planning & Control @ TAL Apparel Limited (Hong Kong)
Reason for leaving: Moved departments within same company.
During this period, I worked as a Senior Executive, Production, Planning and Control for TAL Apparel Limited, a clothing company based in Hong Kong. My main duties and responsibilities included:
- Conducting production planning based on SMV, sales forecast, order quantity and production capacity
- Developing contingency plans in case any actual material delivery is delayed or production falls behind schedule
- Collecting and analysing actual data to review factories performance and adjust production plans when necessary
