Giselle Lewis

Reliable and motivated with customer service skills.

Experience in working in fast-paced environments and having to adapt to my surrounding. Managing responsibilities effectively in both independent and team-based settings. I am ready to take the next step in my career and looking for an opportunity to explore my options while continuing to learn and grow.

I am enthusiastic about gaining hands-on experience, developing my skills, and making a positive contribution as part of a team. I want to use my knowledge and skills I have gained through my Criminal Justice degree as I begin my career. I am eager to put my learning into practice, gain practical experience, and develop within the criminal justice sector.

Customer Service - Pandora

(2025-01)

• Delivering high-quality customer service in a fast-paced environment
• Build report with customers to better understand their needs and wants
• Consistently meeting or exceeding my targets
• Working as a team to meet store targets and daily operations

Customer Service Assistant - Luton airport-chopsticks

(2024-01 - 2025-01)

• Taking customers orders and working on till
• Providing friendly and efficient customer service
• Working as a team during busy service periods
• Assisting with food prep and maintained cleanliness and hygiene standards

Temporary Hospitality and Retail - Michael wisher

(2022-01 - 2023-01)

Worked flexible across a range of temporary roles in high paced environments, including football stadiums, bars and pop-up events

• Provided customer service in hospitality and retail settings
• Adapted quickly to different team structures, venues and responsibilities on short notice
• Communicated effectively with diverse teams

Volunteer - Morgan & wiseman solicitors

(2024-01 - 2024-12)

Volunteer placement to gain practical experience and develop a deeper understanding of the legal field.

• Aided with basic tasks much as filing, photocopying, and document organisation
• Supported reception duties by taking client calls
• Shadowed in court along side solicitors
• Developed professional communication skills and attention to detail

Volunteer - Nottingham justice centre

(2023-01 - 2023-12)

Volunteer placement to gain practical experience in the justice system.

• Shadowed magistrates and court staff during court hearings
• Observed courtroom procedures and a variety of legal cases
• Sat in on magistrates' private deliberations to understand the decision-making process
• Gained insight into the justice system, judicial decision-making, and courtroom professionalism

ASHCROFT HIGH SCHOOL

BETEC LEVEL 3 - LAW - LUTON SIXTH FORM COLLEGE

BETEC LEVEL 3 - BUSINESS - LUTON SIXTH FORM COLLEGE

Bachelor's degree - Criminal Justice - Nottingham Trent University