Given Nganga

Recent graduate with a background in Economics and Econometrics, skilled in SQL, Python, Excel, and Power BI. Experienced in analysing and visualising datasets to identify trends, build dashboards, and deliver key insights that support business decisions.

Data Analyst - UKBLACKTECH - London, UK

(2025-02 - 2025-05)

• Analysed mobility and transaction data covering multiple datasets to identify trends in footfall and consumer spending on a singular high street.
• Identified a strong relationship between mobility and spending (correlation = 0.7), supporting commercial insights.
• Built data visualisations to communicate trends across customer behaviour and local economic activity.
• Delivered data-driven recommendations to stakeholders, contributing to local business strategy decisions.

Customer Service assistant - Decathlon - London, UK

(2022-07)

• Managed 100+ weekly Click & collect orders, using Excel to track fulfilment and resolve late collections.
• Monitored and analysed Google Review trends, resolving 50+ customer complaints and identifying recurring service issues to help improve customer satisfaction.
• Led till training for new staff, redesigning POS procedures to which led to a 2% decrease in transaction errors.

BSc Economics and Econometrics - Economics and Econometrics - City, University of London (2022-09 - 2025-06)