Nursery practitioner level 3 - Little Lodge Bransford - Worcester
(2021-08)
My main duties are supporting the care, learning, and development of children from birth to 5 years in line with the EYFS.
- Planning and leading age-appropriate activities that support learning through play
- Observing children's progress and keeping development records
- Supporting children's social, emotional, physical, and language development
- Acting as a key person for a group of children
- Building positive relationships with parents and carers
- Ensuring children are safe, healthy, and safeguarded at all times
- Supporting children with SEND or additional needs
- Preparing a safe, clean, stimulating environment
- Helping with daily routines such as feeding, toileting, nappy changing, and sleep
Receptionist -Front Desk - Università di Parma - Italy
(2017-01 - 2017-07)
My responsibility was creating a friendly, professional, and welcoming first impression for foreign and international students. The role involves supporting students with enquiries, helping them settle into the university environment, and ensuring they feel comfortable and understood.
- Greeting international students, visitors, and staff in a warm and professional manner
- Providing clear information about admissions, registration, timetables, and campus facilities
- Assisting students who may have language barriers with patience and simple communication
- Helping arrange accommodation support or directing students to the housing team
- Supporting students with directions around campus, classrooms, and student services
- Answering phone calls, emails, and front desk enquiries efficiently
- Managing appointments for student support, visa, or welfare services
