Glen Ferguson

Since joining Kwik Fit, I have quickly gained a strong understanding and practical knowledge of tyre fitting, tyre repairs, VHC and TMPS. I can communicate with customers effectively and can confidently advise customers on what solutions will best meet their needs. I can work effectively within a team setting but I am also comfortable working independently as per the needs of the business.

I understand the importance of keeping a tidy work area and ensuring things are stored efficiently for ease of access and use. I have begun the theoretical learning for brake systems and wheel alignments however, I have not yet had the chance to apply the knowledge in a practical setting. This is something I am very keen to get involved with as well as the other mechanical aspects such as exhaust and suspension.

I am a confident and competent worker with an eagerness to learn and become a valued member of the team.

Tyre Fitter - Kwik Fit

(2024-11)

Since joining Kwik Fit, I have quickly gained a strong understanding and practical knowledge of tyre fitting, tyre repairs, VHC and TMPS. I can communicate with customers effectively and can confidently advise customers on what solutions will best meet their needs. I can work effectively within a team setting but I am also comfortable working independently as per the needs of the business.

I understand the importance of keeping a tidy work area and ensuring things are stored efficiently for ease of access and use. I have begun the theoretical learning for brake systems and wheel alignments however, I have not yet had the chance to apply the knowledge in a practical setting. This is something I am very keen to get involved with as well as the other mechanical aspects such as exhaust and suspension.

I am a confident and competent worker with an eagerness to learn and become a valued member of the team.

General assistant/ Team Leader - Tesco Superstore

(2014-10 - 2024-11)

During my time at Tesco, I have developed a strong understanding of customer service, inventory management and stock distribution.

My Team

Lead duties have included overseeing staff, training new employees and supporting their continuous development as well as performance management. I assigned the team their shift duties and ensured work was efficiently allocated and the store was kept clean and organised. I was responsible for balancing the tills at the end of the night and ensuring everything was accounted for properly. I had an understanding of the store's performance and understood my role in helping to drive service and sales, reduce waste and shrink and deliver profit. I have worked across the store in various departments picking and replenishing area where required. I have gained a wealth of experience and knowledge during my time and have learned to be adaptable to any situation.

Warehouse assistant - Plant and Fixings

(2013 - 2014)

• Taking deliveries
• Picking and packing orders
• Ensuring the warehouse was kept tidy and adhered to health and safety at all times
• Maintaining stock levels

NC - Sound Engineering - Perth UHI (2012 - 2013)

Scottish Highers - Music and Geography - Inverness Royal Academy (2012)

Int2 - Various subjects - Inverness Royal Academy (2012)