Glengarry Macnayte Palacios

Experienced and dependable professional with over 15 years' experience across hospitality, catering and team leadership, including 9 years as a Head Chef at Gourmet Burger Kitchen. Experienced in leading diverse teams, staff scheduling, food safety and hygiene, customer service and day-to-day operations. Organised, hardworking and calm under pressure, with a strong ability to communicate effectively and maintain high standards in busy environments.

Now seeking to bring these transferable skills to a customer-focused role with Waitrose.

Head Chef - Gourmet Burger Kitchen

(2017-10 - 2026-08)

Led and supported a diverse team in a busy, fast-paced customer environment.

• Planned staff rotas and organised daily staffing to ensure smooth operations.
• Conducted food safety, hygiene and health checks and ensured company procedures were followed.
• Delegated tasks, managed workloads and maintained high standards during busy periods.
• Trained, supported and motivated team members to improve performance and teamwork.
• Monitored stock and supplies and supported efficient day-to-day operations.
• Communicated effectively with colleagues and management to resolve problems quickly.
• Maintained high standards of cleanliness, organisation, service and food quality.

Catering Supervisor - SSP

(2014 - 2017)