Glenn Bull

A highly skilled and motivated IT professional with 9+ years of proven experience improving the delivery, scalability, and reliability of industry-leading software used by over 1,800 customers worldwide. Proficient in Linux System Administration (RedHat and Debian), Cloud Engineering as well as use of Ansible, Containerisation (Docker, Kubernetes), Python, Oracle Database Administration, cloud platforms (AWS, Oracle Cloud, GCP), and CI/CD pipelines (Jenkins). Currently engaged in personal development with aims towards certification in AWS and Terraform.

Full UK driving licence with own vehicle.

DevOps/Installation Engineer at PSI Metals (2022-08 – Present)

Lead a comprehensive review of installation processes to ensure standardisation and minimise failure points, enabling global deployment team to grow by over 30% in 2 years. Pioneer the implementation of encryption protocols for secure data delivery, enabling business case for further use in security sensitive areas. Collaborate with infrastructure teams on containerisation projects, introducing Docker for efficiency.

Engage with both AWS and on-premise systems to ensure optimal performance and scalability.

• Achieved a 70% reduction in total effort for the standard installation procedure through automation, chiefly with use of Ansible playbooks.
• Successfully expedited delivery to a customer site under tight deadlines, compressing four months' worth of work into two weeks with zero failures.
• Contributed to the transition from on-premise solutions to AWS and GCP infrastructure, enabling over 100 internal VMs to be removed and associated costs reduced.
• Led modernisation and future-proofing of legacy code and procedures through a comprehensive review and update process, with a focus on robust system architecture and production stability.
• Delivery, debugging and maintaining industry-leading software solutions for large-scale Metals manufacturing on bare-metal and hosted architecture.

Technical Lead at Drive Software Solutions Ltd (2017-05 – 2022-07)

Spearheaded the implementation of Remote Desktop Services, eliminating the need for multiple physical workstations. Played a key role in migrating to a new Windows domain and managing Active Directory. Managed Oracle DBA activities, including diagnosing issues and overseeing the installation of in-house software.

• Administered Oracle Databases, driving the transition to Oracle Cloud, leading to a 20% reduction in on-site server hardware.
• Automated backup processes using PowerShell, cutting the nightly backup time from 12 to 8 hours.
• Played a key role in transitioning to a new SaaS product delivered via Oracle Cloud.
• Supported DevOps teams in adopting new infrastructure and methodologies, enhancing team capabilities.
• Provided mentoring and training to new employees, contributing to their professional development and integration into the team.

Desktop Support Analyst at Drive Software Solutions Ltd (2016-08 – 2017-05)

Led the management of IT assets and inventories, keeping records of over 500 pieces of equipment updated. Provided first and second-line technical support, resolving hardware and software issues. Monitored servers and desktops, ensuring seamless daily operations.

Advanced Levels or equivalent in Computing, Mathematics, History, Level 3 Diploma in Financial Studies – Stanborough School (2009 – 2016)