Glenn Gallagher

Dispatch Supervisor at ABP Linden Foods with a track record of working up through the business from General Operative. Experienced in RAS Audits management, having significantly improved audit scores from below average to the lowest on record. Skilled in service level management, team leadership of 27 staff members, and operational optimization.

Dispatch Supervisor at ABP Linden Foods (2018-01 – Present)

Run the service level reports to ensure 100% daily achievement and KPI targets are met in the department. Manage day-to-day operations while overseeing 27 staff members. Work on Pallet build reports to minimize costs in the business.

• Run service level reports ensuring 100% daily achievement and KPI targets are met
• Keep records of scanned items throughout the day to prevent mistakes
• Implemented system blockers to prevent errors and stop prolonged downtime
• Undertake daily meetings with floor staff on operations, supervisors on logistics and timelines, and managers on strategic decisions
• Lead meetings to outline recommendations for improvements and implement action plans
• Manage 27 staff members and run day-to-day operations
• Work on Pallet build reports to minimize business costs
• Handle customer complaints, primarily related to stock quantities
• Conduct camera checks to review orders and verify sheet accuracy
• Manage high-level escalations throughout tenure
• Prepare team for audits and monitor potential issues for immediate resolution
• Managed RAS Audits project from 2024-2026, improving ABP score to its lowest on record

Bachelor of Science in Sports Exercise & Science – Ulster University (2016-09 – 2020-06)

GCSE – St Ciaran's Ballygawley (2009-09 – 2015-06)