Accomplished Security Guard
I am an accomplished security guard with a rich variety of experiences handling situations many find difficult and stressful. It is easy for me to remain calm under pressure and to find ways to diffuse situations, where many would struggle. My previous role involved situations no less intense than being the person to hand, who convinced suicidal people not to jump and take their lives.
I am also a highly observant person, who can be relied on to perform checks with accuracy and identify issues. In my last role, I often provided mentorship and guidance to newcomers. While having the right drive and personality to be both supportive and firm, I am also an excellent team player and communicate well with colleagues, the police and customers in a difficult situation.
Security Officer - First Response Group - Nottingham (2024 to present Patrolling Student accommodation - Dealing with incidents - Issuing parcels to students Security Officer - Nottingham city Council - Nottingham (2023-08 - 2024-02) - Patrolling Broadmarsh Bus Station - Helping passengers with any questions they may ask Security Officer - Carlisle Security Support Services - Nottingham (2015-11 - 2023-05) - Dealing with incidents, doing mobile patrols around various train stations and MSCP - Securing and locking down various train stations when they were closing - Helping passengers; enabling them to get on the right trains - Making timetable printouts for passengers who were lost - Monitoring football crowds on match days - Mentoring new members of staff - Responding to bomb threats - Deescalating menacing situations - Identifying and reporting items of lost property - Writing up reports and liaising with British Transport Police (BTP) - Convinced people planning to jump into the trains not to end their lives - Identifying lost children and vulnerable people and helping them find their families Security Officer - Magpie Security - Nottingham (2014-04 - 2015-11) - Patrolling sites on new Nottingham tram phase Security Concierge - YMCA - Nottingham (2013-11 - 2014-02) - Patrolling accommodation - Checking CCTV, mail and parcels - Dealing with issues of the residents had Security Concierge - Study Inn - Nottingham (2012-09 - 2013-06) - Responsible for student accommodation, checking CCTV, mail and parcels - Booking in students to rooms and organising paper work, parcels and student information Gardener - Nottingham City Council - Nottingham (2012-02 - 2012-04) - Horticultural support; cutting lawns, planting flowers, strimming and weeding Bar Supervisor - Mirage Nightclub - Nottingham (2011-10 - 2012-01) - Dealing with supervising staff, serving customers, stock replenishment - Maintaining security protocols on the premises OOH Assistant - Asda - Hyson Green Nottingham (2007-10 - 2011-04) - Shelf stacking/warehouse work and pricing Landlord - White Horse Inn - Nottingham (2006-05 - 2007-07) - Responsible for running my own pub with regular customers - Managed to take pub from being a state of disrepair to a highly successful business
