Gnionti Gnante

Expo / Assistant Manager

Talent

LondonMember since August 6, 2026

QuickBooksCommunicationCustomer ServiceTeamwork

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QuickBooksCommunicationCustomer ServiceTeamwork

About

A confident and reliable individual with a strong work ethic and a proactive approach to challenges. Eager to learn and contribute to team environments and continuously develop professionally. Possesses a solid academic foundation, strong customer service experience, and proven teamwork skills. Adept at assisting customers, resolving issues, and adapting quickly to new tasks. I am fluent in English and an advanced French speaker.

Experience

Expo / Assistant Manager - Brewdog Waterloo - Waterloo

(2022-07)

Overseeing team readiness for event executions and ensuring operational efficiency.
Hiring, training, and managing team members to maintain service quality standards.
Conducting weekly stock checks and ordering new equipment as needed.
Updating rotas for floor staff and maintaining detailed venue databases.

Bartender - Sixty Four Cocktail Bar

(2022-03 - 2022-04)

Created and served cocktails while maintaining exceptional customer service.
Managed customer orders efficiently and ensured timely delivery of drinks.
Monitored inventory and maintained a clean, organised work environment.

Hospitality & Events Staff - HAP Solutions

(2022-02 - 2022-04)

Delivered efficient bar service at Wembley Stadium during large-scale events.
Worked as waiter and cleaner at Park Plaza Hotel, maintaining hospitality standards.
Adapted to dynamic event environments, ensuring smooth service and client satisfaction.
Developed strong communication and time-management skills under high pressure.

Business Administrator / Head of Customer Service - Camp All-Stars / LMP Education

(2021-05 - 2022-02)

Managed day-to-day business activities and implemented short- and long-term goals.
Liaised with clients, staff, and suppliers to ensure smooth operations.
Oversaw employee performance, budget management, and property contracts.
Secured and managed funding from Lambeth Council for youth camp initiatives.
Handled outbound customer communication, resolving inquiries efficiently.
Utilised QuickBooks for invoicing, bookkeeping, and financial record management.

Operations Assistant - Boots, High Street Kensington - Kensington

(2017-07 - 2017-07)