Senior Support Worker (Agency – Healthcare) at Hent Healthcare Limited (2024-06 – Present)
Delivered high-quality, holistic care to patients within a health and social care setting, adapting to individual care needs and maintaining privacy and dignity throughout.
- Implemented individualised care plans efficiently, supporting personal care, continence management, bowel care, urinary management, nutrition, hydration, and mobility.
- Administered medications safely in line with care plans, maintaining accurate MAR and electronic care records to reflect current patient status.
- Carried out clinical observations, including blood pressure, temperature, pulse, and respirations, reporting changes in patient condition promptly to the registered nurse or senior clinician.
- Applied pressure area care protocols, monitoring skin integrity and escalating concerns in line with organisational policy.
- Undertook lone working visits and joint working sessions, managing own time effectively and prioritising workload to meet patient needs across multiple settings.
- Communicated effectively both verbally and in writing, updating integrated care team members with accurate and timely information.
- Maintained safeguarding awareness and followed all relevant policies and procedures to protect vulnerable adults.
- Followed infection prevention and control, health and safety, and incident reporting procedures at all times.
- Supported induction and mentoring of new care staff, contributing to a positive and professional team environment.
Community Care Support Worker at Newcross Healthcare Solutions (2023-03 – 2024-05)
Provided domiciliary care and companionship to clients within their own homes to support independent living.
- Assisted service users with personal care, bathing, dressing, grooming, continence care, and medication support.
- Supported mobility using appropriate moving and handling techniques and mobility aids.
- Assisted with meal preparation, nutrition, hydration, shopping, household duties, and well-being checks.
- Maintained confidentiality and accurate documentation of care activities and observations.
- Promoted service users' dignity, safety, emotional well-being, and quality of life.
- Worked independently and effectively managed responsibilities within community care environments.
Care Assistant at Monarch Healthcare HB Limited (2022-11 – Present)
Provided holistic, person-centred care to elderly residents, implementing care plans that maintained dignity, respect, and individual choice.
- Delivered personal care, including washing, dressing, and grooming, alongside stoma, catheter, and continence management.
- Monitored and recorded clinical observations, fluid intake, and weight, communicating changes in condition promptly to the nurse in charge.
- Supported end-of-life care in line with individual care plans, ensuring patients and families received compassionate, dignified care.
- Assisted with moving and handling using appropriate equipment, following manual handling policies to ensure patient and staff safety.
- Maintained accurate records electronically and on paper, using structured documentation to support ongoing care planning.
- Obtained consent when involving patients, carers, and families in shared decision-making about their care.
- Worked flexibly across a 7-day rota, including weekends and bank holidays, responding reliably to service needs.
Healthcare Support Staff at Baale Community Health Centre (2020-03 – 2022-08)
Provided direct holistic care and support to elderly and vulnerable adults within a community health setting, working as part of an integrated health team.
- Assisted registered healthcare professionals in implementing care plans, carrying out clinical duties and reporting changes in patient condition.
- Followed safeguarding, infection control, and confidentiality policies, contributing to safe and effective patient care delivery.
Volunteer Community Health Support Worker at Community & Neighbourhood Health Support Group (2018-01 – 2020-02)
Supported vulnerable adults through community-based health activities, promoting access to healthcare services and maintaining professional standards.
