Gopi Krishna

Innovative User Assistance Developer blending traditional technical content creation with applied AI expertise. Skilled in designing RAG-enabled documentation, authoring complex embedded help, and creating diverse support collateral from videos to sample code. Strong collaborator across product and engineering teams to deliver scalable, user-centric help systems.

Technical Writer at Cyient Ltd (2021-09 – Present)

• Managed engineering change notifications (ECN) and analyzed complex CAD models to create precise, part-specific documentation.
• Maintained version control and streamlined publication lifecycle workflows using PTC Windchill and product data management systems.
• Maintained version control and managed publication lifecycle workflows, utilizing PTC Windchill and product data management systems.
• Collaborated with engineers and cross-functional teams to enhance clarity and accuracy of complex technical content.
• Followed strict industry guidelines, including ASD STE100 and S1000D standards, ensuring high quality, zero error final delivery.

B. Tech in Mechanical Engineering – Jawaharlal Nehru Technological University (2020-01)