Goran Petrov

A hard-working and self-motivated individual with over 8 years of experience in working in hospitality sector. My experience had developed through working in different countries across Europe, such as Bulgaria, Macedonia and England, which helped me achieve the skills necessary to undertake the role in your company. I am highly organised and can work under strict time frame to complete the tasks, in order to achieve the best results.

The ability to work within a team and having strong work ethics has led to providing continuous success for the companies and outstanding results for my personal performance. I am now seeking to undertake a new role within your company and I am looking forward to taking on new challenges. I can speak and understand Macedonian, Bulgarian, Serbian and English, which is beneficial when working in this multicultural society.

Shift Manager - McDonald's Restaurant - Ruislip

(2022-09 - 2026-05)

• Running shifts, Shift Manager of crew, Supervised up to 20 employees per shift, Conducted opening and closing procedures
• Execute pre-shift planning, organised with the floor plan, delegate tasks efficiently, and monitor performance against specific targets
• Responsible for Cash handling trough registers and routine cash to bank deposits, Count the Safe, Customers refunds and delivery refunds
• Watches and control the Labour for daily company costs
• Works in a team with fellow coworkers in order to provide the best service possible to our customers, Strived to keep customers happy and make them want to come back to the restaurant again

Crew Member - McDonalds Restaurant - Ruislip

(2015-04 - 2022-08)

• Working in the kitchen to prepare variety of sandwiches, drinks and make the food ready to be served to customers
• Receiving deliveries during the morning shifts and being responsible for sorting the food in order, ensuring that all the food products are in date
• Responsible for providing training to new members of staff
• Received an award for Employee of the Month for bringing the vital ingredients to life for people and customers in March 2016
• Responsible for maintaining the restaurant in clean condition and ensuring all the equipment is kept clean and in a safe condition, ready to be used the following day

Barista - Costa Coffee - Ruislip Manor

(2019-08 - 2020-01)

• Customer service greeted customers taking the orders and provided personalised drinks
• Operated espresso machines, grinders, and brewing equipments
• Beverage preparation skillfully crafted a wide variety of hot and cold beverages while strictly adhering to company recipes and quality standards
• Store hygiene maintained a clean sanitised and organised cafe environment
• Team collaboration supporting colleagues during peak hours and help to train new team members on cafe procedures

Waiter - Catering Restaurant - Golders Green

(2015-03 - 2015-04)

• Presenting a professional and friendly first impression of the restaurant to all the customers
• Setting up tables and cutlery for the guests with pre-arrangements for birthdays and celebrations
• Serving customers with drinks and food, ensuring they are fully satisfied and providing excellent customer service

Specialist in pack house and agricultural work - Lincolnshire Field Products - Lincolnshire

(2014-02 - 2014-07)

• Packing and labelling vegetables
• Identifying fruit/vegetable varieties, sizes, and maturity/ripeness levels
• Package items carefully into appropriate containers and boxes according to size, weight, and customer specifications

Factory for flowers - Winchester Growers - Spalding

(2014-07 - 2014-08)

• Selecting and cleaning flowers
• Operating packaging machinery, boxing produce carefully, and accurately labelling
• Making bouquets from selected flowers

Faculty of busses and economic - Economics - Saint Clement of Ohrid University of Bitola (2002-10 - 2006)

High School Diploma - Gymnasium Programme - Kosta Susinov High School (1998-09 - 2002-06)