Gowrav Chand

Managed Workforce Planning & Rostering for 13 staff members, coordinating shift coverage and absence cover to maintain 100% operational coverage. Maintained accurate staff and inventory records and resolved discrepancies, reducing stock discrepancies by 84% through better data tracking. Ran team briefings and handled day-to-day staff queries, resolving planning and scheduling issues quickly.

Shift Manager at One-Stop Store (2023-08 – Present)

• Managed Workforce Planning & Rostering for 13 staff members, coordinating shift coverage and absence cover to maintain 100% operational coverage.
• Maintained accurate staff and inventory records and resolved discrepancies, reducing stock discrepancies by 84% through better data tracking.
• Ran team briefings and handled day-to-day staff queries, resolving planning and scheduling issues quickly.

Delivery Driver at AO Logistics (2023-07 – 2023-08)

• Hit 100% time-critical delivery targets across 40+ daily routes maintaining zero-accident safety record.
• Audited 18+ parcels per shift for damage and compliance, ensuring 100% load safety and route efficiency.

Customer Service Assistant at Aramark (2023-02 – 2023-05)

• Delivered premium service to 100+ daily guests, ensuring rapid crowd flow during peak hours.
• Managed consumable inventory with 100% accuracy and reducing waste during high-volume service.

Warehouse Operator at EVRI (2022-12 – 2023-02)

• Processed 150+ parcels per shift across 2 site locations, consistently meeting strict dispatch deadlines.
• Maintained 100% safety compliance while sorting complex loads under tight time constraints.

Collect and Inspect Delivery Driver at BCA Logistics (2022-09 – 2022-11)

• Planned optimised routes boosting fuel efficiency by 70% while meeting 100% collection slots.
• Completed detailed asset inspections on 20+ vehicles, ensuring 100% accurate liability reporting.

BSc in Aviation Management – Coventry University (2022 – 2025)

Higher Secondary Education in Physics, Chemistry, Maths, Computer Science and English – Velammal Vidhyashram (2019 – 2021)

Senior Secondary Education – Everwin Vidhyashram (2014 – 2019)