Gowri Ahilan

I'm very friendly and smiley face all the time .

I love communicating with people's.

Qualified and experienced GCSE Tutor - Guan tuition centre - Penang, Malaysia

(2005-01 - 2006-12)

Was responsible for delivering high-quality education and support to GCSE students in various subjects. worked closely with students to enhance their understanding of the subject matter, improve their study skills, and help them prepare for their GCSE examinations.

• Teach GCSE subjects.
• Develop lesson plans.
• Provide individualized instruction.
• Monitor student progress.
• Create a positive learning environment.
• Offer exam preparation assistance.
• Maintain records.
• Stay updated with curriculum changes and Requirements.

Ticket Office Administrator and Receptionist - Penang Street Touring - Malaysia

(2006-01 - 2009-12)

• Event Coordination
• Reporting, Documentation and Administrative Tasks

Translator - Pearl Linguistics - UK

(2010-01 - 2015-12)

Was responsible for converting written and spoken content from one language to another while maintaining accuracy and conveying the intended meaning. Ability to convey information accurately and effectively across languages.

• Research on subject matters
• Proofreading and Editing
• Cultural Understanding
• Maintain strict confidentiality and handle sensitive information with discretion.
• Continuous Learning

Assistant Retail Store Manager - Hawks Food and Wine - UK

(2015-01 - 2022-12)

• Visual Merchandising
• Store Operations
• Reporting and Administration

Host Desk Agent - Wilson James Heathrow - Heathrow

(2023-11 - 2024-07)

Was playing to greet all the passengers at the host desk ensuring that high standards of service are maintained. Ensure smooth and providing the passengers requirements and allocate Customer Care Agent. At the desk either landside or airside meeting and greeting the passengers from point of notification upon arrival. Maintain staff discipline and conformance with Company and regulatory requirements, utilizing the Company process where necessary.

• Ensure that all passengers are booked into the tracking and allocation(inform)system.
• Ensure all jobs are allocated to the CAA's mobiledevice PDA
• Ensure fully adhere to SLA times for all passengers both landside airside
• Allocate the CAA to provide service ,when required
• Call Allocators to inform them of the extra passengers
• During delays or disruption liaise with the Allocator and handling agent to ensure that PRM passengers are kept up to date