Grace Ayliffe

Experienced in customer service with focus on creating positive guest interactions. Known for maintaining clean and organised environments, ensuring welcoming atmosphere. Skilled in teamwork and communication, contributing to smooth daily operations.

Bar/Floor staff - Priory inns - The Tavern - Widnes, Cheshire

(2023-04)

• Promoted products and services for increased sales opportunities.
• Performed regular cleaning duties; as a result, maintained hygienic conditions on the shop floor.
• Operated cash register accurately to prevent discrepancies in financial transactions.
• Responded promptly to customer enquiries, resulting in improved customer satisfaction.
• Maintained high standards of personal presentation, reflecting positively on business image.
• Remained flexible to cover shifts and work overtime as required.
• Warmly greeted customers and proactively reduced wait times.
• Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.