Grace Brown

Greeting customers and providing excellent service whilst maintaining the image of the restaurant Handling customer complaints by using active listening and clear communication to resolve issues Maintained a regulated demeanor during peak times to ensure a calm, positive environment

Waitress - COSMO Preston - Preston

(2025-09 - 2026-05)

• Greeting customers and providing excellent service whilst maintaining the image of the restaurant
• Handling customer complaints by using active listening and clear communication to resolve issues
• Maintained a regulated demeanor during peak times to ensure a calm, positive environment

Kitchen associate - The Twelve Tellers Wetherspoons

(2024-08 - 2025-09)

• Maintained strict quality standards to ensure health and safety codes were met
• Preparing, plating and serving food in a large venue
• Providing cross-site cover and last-minute cover for shifts

Volunteer - Fieldway Sheltered Housing

(2022-01 - 2022-06)

• Provided support to residents experiencing loneliness and established a trusting relationship
• Helped individuals with basic tasks
• Hosted group activities to boost relationships amongst residents

BSc - Psychology - University of Lancashire (2023-08 - 2026-06)

A-Levels - Rochdale Sixth Form College (2021-09 - 2023-06)

GCSEs - E-Act Royton and Crompton Academy (2016-09 - 2021-06)