Grace Hobden

Dedicated and compassionate animal care professional with hands-on experience in dog daycare, self-employed dog walking and veterinary work experience. Qualified in Level 3 Animal Management and Dog First Aid. Confident handling up to 60 dogs per day of all breeds, sizes and temperaments, including reactive dogs and those requiring medication.

Experienced in customer service, training new staff, opening and locking up premises, and providing professional communication with clients. Proficient in Microsoft Word and Excel.

Daycare Assistant at Doggy Daycare (2025-01 – Present)

• Supervised and cared for up to 60 dogs daily, ensuring their safety, welfare and enrichment.
• Recognised canine body language and safely managed dogs of different breeds, sizes and temperaments, including reactive dogs.
• Administered flea and worming treatments and medication, including seizure medication, following care instructions.
• Covered Senior team members when required, taking responsibility for the smooth running of the daycare.
• Trained and supported new starters, helping them understand daily routines and safe dog handling procedures.
• Opened and locked up the daycare, ensuring the premises were secure and all health and safety procedures were followed.
• Assisted front of house by greeting customers, answering queries, checking dogs in and out, and maintaining excellent client communication.
• Handled difficult client situations professionally and calmly while maintaining excellent customer service.
• Maintained high standards of cleanliness and hygiene throughout the facility.

Dog Walker at Self-Employed (2021-01 – 2025-01)

• Walked dogs of various breeds, sizes and temperaments safely.
• Managed multiple dogs at once while maintaining control and safety.
• Built strong relationships with clients through reliability and excellent communication.

Retail Assistant (2024-01 – 2025-01)

• Provided excellent customer service in a busy retail environment.
• Handled customer queries and complaints professionally.
• Worked efficiently under pressure while maintaining a positive attitude.

Veterinary Work Experience at Medivet (2022-01 – 2022-12)

• Assisted veterinary staff with day-to-day duties.
• Observed consultations and developed knowledge of animal health, welfare and clinical procedures.

Level 3 Animal Management in Animal Management (2023-01 – 2025-01)

Dog First Aid in Animal Care