Grace Inskip

A dedicated and professional events management graduate with extensive experience in customer-facing roles. Highly organised and detail-oriented, with a proven ability to plan, coordinate and deliver events in fast-paced environments. Confident managing multiple priorities while maintaining exceptional client service and ensuring seamless event execution.

I have been studying tourism and events since 2019, developing a strong understanding of customer service excellence and the importance of building rapport with clients. Alongside my university studies, I worked in two high-service hotels within event roles, gaining hands-on experience in weddings and a wide range of corporate and private events, further strengthening my operational knowledge and guest-focused approach.

Events Coordinator at Doubletree by Hilton (2025-09 – Present)

As the sole Event Coordinator, I manage the full lifecycle of events from initial inquiry to post-event follow-up. I proactively plan, sell, and execute events on a daily basis, working closely with clients to understand their needs, develop tailored proposals, and secure bookings. I oversee all logistical details including scheduling, vendor coordination, budgeting, and on-site execution, ensuring each event runs smoothly and meets high standards of quality and client satisfaction.

• Manage full lifecycle of events from initial inquiry to post-event follow-up
• Proactively plan, sell, and execute events on a daily basis
• Work closely with clients to understand needs and develop tailored proposals
• Oversee logistical details including scheduling, vendor coordination, and budgeting
• Ensure on-site execution meets high standards of quality and client satisfaction

Event Waitress at Hope Street Hotel (2023-09 – 2025-01)

Delivered high-quality service across a wide range of events including weddings, corporate functions, and private dining. Worked efficiently in fast-paced environments, ensuring guests received attentive and professional service while maintaining venue standards. Collaborated closely with the events team to ensure smooth operations and a positive guest experience throughout each event.

• Delivered high-quality service across weddings, corporate functions, and private dining
• Worked efficiently in fast-paced environments
• Ensured guests received attentive and professional service
• Maintained venue standards
• Collaborated closely with events team for smooth operations

Server at Emily's Formby (2025-01 – 2025-09)

Within this job I was working front of house, serving different guests, providing exceptional customer service and upselling different food and drinks.

• Worked front of house serving guests
• Provided exceptional customer service
• Upsold food and drinks

Event Assistant at Moddershall Oaks (2022-04 – 2024-01)

Worked as an Event Assistant during university breaks, supporting the delivery of weddings and private events from set-up to completion. Assisted with event preparation, guest service, and on-the-day coordination to ensure each event ran smoothly. Gained hands-on experience in event operations while maintaining high service standards in a fast-paced environment.

• Supported delivery of weddings and private events from set-up to completion
• Assisted with event preparation and guest service
• Provided on-the-day coordination
• Gained hands-on experience in event operations
• Maintained high service standards in fast-paced environment

Sales Assistant at Michael Kors (2024-11 – 2025-01)

Within this job I ensured customers had an exceptional customer service experience, assisted customers with the buying process whether this be helping them select an item, giving advice or upselling on numerous other products.

• Ensured exceptional customer service experience
• Assisted customers with buying process
• Helped customers select items
• Provided product advice
• Upsold products

Waitress at The New Vic Theatre (2019-09 – 2021-09)

This was a part time role to fit around my studies at college. With this position I had varied roles from greeting people front of house to working in the café. As the work is varied and therefore, I need to be able to adapt to which ever role I am allocated. This was a great opportunity for me to start out my career within customer service

• Part-time role balancing college studies
• Greeted people front of house
• Worked in the café
• Adapted to varied roles as allocated
• Developed customer service skills

B.A. in Events Management – University (2021 – 2024)

BTEC in Travel and Tourism – College (2019 – 2021)