Grace Ngugi

I am driven confident and ambitious Passionate about real estate and dedicated to the field.

Employment History:

Morrisons: 500 Fiveways, Purley Way, Croydon, CR0 4RZ

August 2021- Current 

Customer Assistant

• Ability to work well under pressure and take criticism
• Service skills to resolve issues for customers requiring knowledge of company policy and guidelines
• Responsible for communicating effectively with customers, taking orders and servicing all needs
• Empathy and patience in understanding/communicating with customers

January 2019- Current

Personal assistant & Marketing

• Responsible for writing emails and communication between company and clients
• Communication skills, both written and verbal
• Responsible for managing social media accounts and creating an online presence
• Attention to detail, good organisation skill’s particularly in management

November 2019-2020

Hospitality Catering

• Work independently ensuring all requirements are met for my box
• Liaise with management and those hiring the box to gather as much information about all requirements and expectations of their time in the box
• Strong problem solving skill and quickly adapt to any changes
• Time management skills ensuring everything runs in an orderly manner

July 2019- September 2020

Sales assistant 

• First point of contact for customers making sure they feel welcomed and comfortable while making a purchase
• Negotiation and sales skills when helping customers make purchases
• Created pricing based on what was spent ensuring profit margins are met and maintained
• Achieve sale targets daily

Education and Qualifications: 

A-Levels: 

Harris Academy South Norwood Sixth Form:

September 2019- May 2021

• Biology- A
• History- A 
• Chemistry- B

Harris Academy South Norwood :

September 2014- June 2019

• Biology-7 
• Chemistry-7
• English Literature-8
• English Language-8
• History-8
• Mathematics-8
• Physics-7
• Psychology-7
• Religious Studies-8
• Spanish-6