Coffee barista - Bolla - Porthleven, Cornwall
(2025-05 - 2026-06)
- Adapted to high-pressure situations to support efficient service delivery.
- Assisted with stock management to prevent shortages during busy hours.
- Presented coffees consistently featuring latte art.
- Managed opening and closing of the café, ensuring thorough cleaning and cash handling.
- Dialled in espresso daily by adjusting grind size and extraction variables to ensure flavour consistency.
Housekeeper - The Hide - Byron Bay
(2025-12 - 2026-04)
- Ensured guest satisfaction by maintaining cleanliness and orderliness of all hotel areas.
- Catered to guests' requests, ensuring a personalised experience.
- Promoted a positive image of the hotel through high standard cleaning services.
- Kept the pool area, spa, carpark and garden well maintained and looked after.
- Completed check ins/ check outs on reception and handled telephone calls.
Floor Supervisor - The Gurnards Head - Zennor, Cornwall
(2021-11 - 2025-08)
- Oversee floor operations, enhancing team efficiency and customer satisfaction.
- Elevate service quality, meeting high expectations of discerning clientele.
- Train staff in cocktail and barista techniques, boosting service standards.
- Resolve guest issues promptly, maintaining a positive dining experience.
- Communicate with the kitchen staff and write and print menus ready for service, also adapting them where necessary for dietary needs.
- Managed opening and closing procedures, ensuring security for the guests staying in the hotel.
- Managed guest reservations via phone, and in person, ensuring accurate contact details and exceptional customer service.
Event Staff - Serve Agency - Cornwall
(2022-04 - 2025-07)
- Efficiently manage high-demand festival bars, ensuring smooth operations and customer satisfaction.
- Coordinate and support event and wedding logistics, enhancing guest experience and service quality.
- Adapt to dynamic event environments, quickly resolving issues to maintain seamless service.
- Collaborate with team members to optimize workflow, contributing to successful event execution.
Wedding and Event Staff - FEED & FED and the Secret Quay Kitchen - Hayle
(2023-05 - 2023-12)
- Coordinate teams for seamless guest experiences at events.
- Craft high-quality coffees in fast-paced settings.
- Prepare and clean wedding venues efficiently.
Bar Staff and Front Of House - Porthminster Kitchen - St Ives, Cornwall
(2021-03 - 2021-09)
Takeaway Assistant - Porthminster Beach - St Ives, Cornwall
(2016-02 - 2021-05)
- Efficiently coordinated with staff to ensure seamless service and meal times.
- Delivered high-quality service, maintaining standards in meal and drink presentation.
- Processed payments swiftly, enhancing customer satisfaction and table turnover.
- Maintained cleanliness in dining and waiting areas, ensuring guest comfort.
- Proactively managed bar stock, ensuring availability and smooth operations.
- Delivered food and drinks to tables when required by bar or kitchen staff.
- Delivered friendly and efficient food service in a high-volume restaurant.
- Assisted team members and customers regarding stock and inventory queries.
- Used machines such as coffee machines, blenders, ice crushers, soda dispensers and milk frothers to create a variety of drinks for orders.
- Helped prepare multiple food orders in fast-paced environments, completing with tight deadlines.
- Prepared both complex and simple food orders for customers, such as burgers, gourmet dishes and fries.
- Kept service areas and restaurant looking clean by clearing tables, mopping floors and sanitising tables after use.
