Gracie Melia

Friendly, hardworking and reliable with experience in customer service and working as part of a team. I enjoy learning new skills, helping others and taking on new challenges. I am confident working in busy environments and always aim to provide excellent service with a positive attitude.

Front of House Team Member - Popeyes - Brieriey Hill

(2025-05)

• Welcome and greet customers in a friendly and professional manner.
• Take food and drink orders accurately and process cash and card payments.
• Prepare food to a high standard following Popeyes recipes and procedures.
• Maintain a clean, organised and safe dining area and kitchen workspace.
• Work efficiently as part of a team in a fast-paced environment.
• Ensure customers have a positive experience and leave satisfied.
• Follow all food safety, hygiene and company policies.

Hairdresser's Assistant - Adrian - Birmingham

(2023-08 - 2025-05)

• Assisted stylists by washing, drying and preparing clients' hair for appointments.
• Greeted clients and helped create a friendly and welcoming atmosphere.
• Managed appointments, answered calls and handled bookings.
• Kept the salon clean, tidy and well stocked with products and equipment.
• Supported stylists during busy periods to ensure smooth daily operations.
• Developed strong communication, teamwork and customer service skills.

Volunteer Baker - Grace Bakery - Cradley Heath

(2024-02 - 2025-03)

• Prepared and baked a variety of products including cakes, breads and pastries.
• Followed food hygiene and health and safety procedures at all times.
• Organised stock, checked ingredients and ensured products were stored correctly.
• Maintained a clean, safe and well-organised kitchen area.
• Worked as part of a team to ensure all products were ready on time.
• Supported during busy periods, helping to meet customer demand.