Graham Scott

Caring and adaptable professional with hands-on experience in customer service and a strong background in health and social care. Committed to making a positive impact through effective communication and teamwork.

Warehouse Operative - Staffzilla Agency Prestwick E-Commerce and Parcel Centre - Prestwick

(2025-10)

• Goods In: Unloading deliveries, checking for damaged/missing items, signing for goods.
• Storage: Moving stock, stacking items correctly, managing inventory levels.
• Move goods around Warehouse Safely.
• Equipment Operation: Using trolleys, pallet jacks.
• Maintenance: Keeping work areas clean, tidy, and safe.

Food Delivery Assistant - Starry Sky - Prestwick, South Ayrshire

(2020-04 - 2024-05)

• Delivered food orders efficiently and courteously to customers throughout South Ayrshire.
• Managed customer interactions, consistently receiving positive feedback for friendly and professional service.
• Maintained strict hygiene and safety standards during all deliveries.
• Resolved customer issues and complaints promptly, ensuring high satisfaction rates.
• Coordinated with team members to optimize delivery routes and improve service speed.
• Demonstrated adaptability by handling high-volume periods and changing delivery requirements.
• Developed strong time management skills by meeting tight delivery deadlines.
• Supported new team members by sharing best practices and assisting with onboarding.

Level 5 - Health and Social Care - Ayrshire College (2021)

Level 4 - Health and Social Care - Ayrshire College (2020)

National 3 - Maths - Belmont Academy (2017)

National 4 - Modern Studies, Hospitality, English, Art & Design, Chemistry - Belmont Academy (2017)