Gulzar Singh

A motivated individual who has excellent communication skills. Able to contribute well to team working and is equally competent working on own initiative. Has range of practical skills and is able to pick up new skills with ease. An adaptable and flexible person who is willing to undertake further training where required. Now looking for a practical job and is open to opportunities in a variety of areas.

Corporate Chauffeur / Property Management at Self Employed (2003-05 – Present)

• Dealing with corporate clients and companies, offering excellent service.
• Ability to work with people at all levels being polite, diplomatic and professional.
• Remaining calm in stressful situations, ensuring client's safety and privacy.
• Manage Property tenancy agreements dealing with tenants and upholding to landlord legal and safety requirements.

IT First line and Second Line Technical Support at Madge Networks (2001-05 – 2003-04)

• Working part of the Team, dealing with Customer calls regarding VPN and Router Software issues.
• Telecommunications carrier network support.

First Line Technical Support at BBC Caversham Monitoring (2000-01 – 2001-04)

• Dealing with internal First Line issues regarding Network Servers for employees.
• Supporting the editors and journalists within BBC through their media landscape.

First Line Technical Support at Microsoft (1997-05 – 2000-01)

• First Line Technical support to Microsoft Customers.
• Dealing with Customer complaints and Technical Faults.
• Escalating calls to relevant Technician or Engineer concerned.
• Technical Proficiency and Understanding in Microsoft products and services.

BTEC National Diploma in Business and Finance – Reading College (1991)

Certificate in Understanding Industry (1991)

BTEC First Diploma in Business & Finance (1990)

GCSE in English, Mathematics, Physics, Chemistry, Electronics (1998)

O'Level in Foreign Language Punjabi (1998)