Gurdit Dhanjal

Supply Chain Manager with experience across operations, logistics, freight, vendor management and inventory control in a product development environment. Proven track record managing international freight forwarder relationships, coordinating B2B order flows across key trade lanes, and supporting origin consolidation, warehousing and customs activity. Experienced using Brightpearl ERP, Inventory Planner and SharePoint to create purchase orders, manage inventory, create assembly orders and maintain accurate supply chain records.

Strong background in cost negotiation, vendor onboarding, quality control and material compliance, with a focus on reducing freight inefficiencies, improving visibility and supporting on-demand delivery performance. Trusted cross-functional partner who works closely with design, finance, logistics and external suppliers.

Supply Chain Manager at PuttOUT Golf (Formerly Therefore Design) (2022-05 – 2026-06)

• Established and managed relationships with multiple freight forwarders across key international trade lanes from Asia to UK, US and Canada, including analysing spot quotes and reviewing all freight documentation, saving $100-$500 per shipment.
• Freight management, strategically consolidated containers FCL/LCL based on demand requirements and regional 3PL inventory levels, optimising freight cost per unit.
• Identified and opened accounts with 3 bonded warehouses across Shenzhen and Qingdao, supporting efficient origin-side storage and consolidation operations.
• Managed 12 international B2B accounts end-end across varying order volumes, overseeing the full process from sales order through to delivery at destination.
• Optimised vendor partnerships with annual trips to China, creating long term success leading to favourable MOQ's, storage cost and payment terms.
• Onboarding new vendors for AirBreak SKU and coordinating the manufacturing and movement of components across first and second stage assemblies, aligned to destination demand.
• Utilising Inventory Planner software to create assembly orders for AirBreak SKU.
• Leveraged Brightpearl ERP system for new product listings, raising purchase orders, receiving inventory, transferring inventory, raising sales orders, and data analysis.
• Led cost negotiations on new product developments and drove cost initiatives across the existing product SKU range delivering savings of estimate $100,000 per annum based on total purchase order volume.
• Established product material compliance programmes and managed regular testing across the SKU range to ensure consistent adherence to regulatory and quality standards.
• Conducted monthly stocktake across all AirBreak components, identifying and reducing discrepancies to support on-demand assembly by 65%.
• Achieved 100% on-time parts availability in assembly, removing a risk that could otherwise double the standard 1-week assembly cycle for AirBreak.
• Reviewed and approved freight forwarder and vendor invoices, and oversaw customs import duty assessments, ensuring accuracy, maintaining cost control and reducing delays.
• Implemented supply chain tracking processes, increasing end-end visibility and strengthening operational oversight across the supply chain.
• Using SharePoint list with Power Automate to create wider team alerts, for compliance and freight shipments (e.g., customs held, compliance renewal overdue).

Senior Supply Chain Coordinator at Therefore Design (2019-08 – 2022-05)

Primary Project: PuttOUT Golf - Working with a small core team (3) within this startup

• Collaborated with Head of Design to establish structured processes and workflows across existing business functions.
• Developed an understanding of the end-to-end product lifecycle, from initial concept, T1 sampling, gold sample approval through to mass production and delivery to the end consumer.
• Managed the commercial relationship with the company's global distributor, overseeing bulk unit purchasing shipped directly from China.
• Established and maintained vendor relationships across new and existing supplier accounts.
• Managed customer service operations end-to-end, including complaint resolution, issue handling, and replacement processing, whilst channelling customer feedback internally to inform continuous improvement.
• Designed and implemented a quality control (QC) process that documented visual inspection guidelines which helped improve mass production quality reducing customer returns by 15%.
• Secondary Project: Cycxi - Partnered with internal design consultants to take a new product concept from idea through to market.
• Managed external stakeholder relationships throughout the product development.
• Leveraged an established vendor relationship from previous employment to onboard a new supplier partnership with the business.
• Negotiated and formalised Service Level Agreements (SLAs) for newly appointed vendor.
• Reviewed and tested swatch samples to identify the correct material for the product.

Supply Chain Assistant at Crew Clothing Co (2016-09 – 2019-06)

• Produced daily inbound freight forecasts for Merchandising, Logistics and the wider Supply Chain team, while managing the inbound freight schedule for the third-party logistics (3PL) provider, Torque Logistics.
• Coordinated daily with Merchandisers, Buyers, Technical teams and suppliers to prioritise inbound shipments and maintain product availability.
• Managed relationships with freight forwarder (MIQ) to ensure shipment approvals were secured and goods were released for transport via sea, air and road freight.
• Monitored supplier production schedules, proactively chasing vendors to meet ex-factory dates and coordinating with the 3PL to prioritise the receipt and put-away of critical stock within agreed KPIs.
• Controlled daily inbound operations, monitoring freight arrivals, shipment delays, product release approvals and inbound volume to minimise supply chain disruption.
• Led weekly operational review meetings with the 3PL partner to plan inbound activity, review shipment status, identify capacity requirements and ensure SLA performance.
• Analysed inbound stock receipts against purchase orders to identify discrepancies and improve inventory reporting.
• Maintained and updated budget reports, operational data ensuring accurate reporting.
• Utilised Microsoft Dynamics AX to manage purchase orders, container tracking, queue management and goods receipt processes.

Diploma in Supply Chain Management – Distance Learning College (2014-02)

GCSE in English – Croydon College (2011 – 2012)

GCSEs in Geography, Mathematics, Science, Double Science, GNVQ – ICT – Stanley Park High School (2002 – 2007)