Cargo Operations Clerk at ASC Cargo / Swissport (2023-11 – Present)
- Processed and managed Import/Export documents for Cargo transportation.
- Liaised and co-ordinated with trucking companies and drivers regarding deliveries and collections.
- Monitored shipments and gave updates using internal systems.
- Communicated with warehouse to ensure smooth operations especially with high priority freight.
- Assisted on delays / document issues.
- Issued collection notes, invoices kept records of delivery notes.
- Able to Support Import, Export and Reception operational duties when required and if needed be.
- Managed busy days whilst ensuring a clean handover to next shifts.
- Managed and responded to daily email and phone enquiries regarding shipments in a timely manner.
Warehouse Operative at Royal Mail - Heathrow Worldwide Distribution Centre (2022-12 – 2023-03)
- Processed high volumes of incoming / outgoing parcels in a busy distribution centre.
- Assisted with loading / unloading delivery vehicles maintain efficient parcel flow.
- Performed inventory checks ensuring shipment accuracy and organisation.
- Worked closely with warehouse teams supporting daily logistics operations.
Customer Service Assistant at Hounslow Golf Park (2022-07 – 2022-11)
- Delivered high quality customer service in a fast paced environment.
- Assisted with operations and equipment maintenance.
- Supported team tasks and delegated when required to ensure smooth operations.
- Booking and managing reservations.
Operations Assistant at Crown Truckers Ltd (2021-06 – 2021-08)
- Coordinated truck driver schedules and monitoring delivery timings.
- Managed operational documentation including invoices, transport record.
- Communicated with customers regarding delivery updates and potential delays.
- Assisted with daily logistics and supporting efficient transport operations.
Labourer at Matharu Scaffolding (2020-06 – 2020-08)
- Assisted scaffolding teams with equipment organisation and preparing site operations.
- Worked in physically demanding environments whilst working within a team.