Gwen Read

Enthusiastic and adaptable service worker with 3+ years of experience assisting customers in various positions. Hands on experience managing coworkers and taking on additional responsibility beyond the scope of my role. Looking to find flexible part time work while I continue to develop both new and existing skills.

2023-24 Bartender The Purple Turtle 

• Maintained back bar organization through regular collection and distribution of clean glassware, cleaning the bar and replacing stock when needed
• Mixed and served a wide variety of drinks and cocktails
• Handled money and operated the tills
• Provided a high standard of customer service 

• Regularly acted as a point of contact with patients to provide clear information over the phone about appointments, bookings and referrals
• Communicated with co-workers across multiple teams to ensure work was completed in a timely manner
• Maintained detailed records of referrals to ensure patients were properly directed through the NHS system

• Assisted in delegating responsibilities among team members to ensure tasks were completed in a timely manner
• Provided face to face customer service to aid in finding the correct clothes in the required sizing
• Accepted customer orders both online and via phone call and fulfilled the relevant deliveries through mail services
• Took inventory of stock and refilled stock after deliveries, reporting errors when necessary

Merlin Entertainments PLC 

• Served guests across a variety of different venues
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Provided an excellent standard of customer service beyond my immediate responsibilities

University of Plymouth

Mechanical Engineering (2018 - 2019)

Media Arts (2019 - 2021)

A Level

Mathematics (A), Physics (B), Geography (C)

GCSEs

10 GCSEs A*-B

A*-A in English and Maths