Ha Bui Uk

With extensive experience in the hospitality industry. I have excelled in various roles, including receptionist, waitress, sales admin, and corporate sales for Hotel. I possess strong communication skills, a commitment to teamwork, and an enthusiastic work attitude, all of which enable me to deliver exceptional service and contribute positively to any team.

Receptionist at Nails Salon (2023-08 – 2025-04)

• Manage the receptionist area including greeting visitors and responding to telephone and in-person requests in a timely manner.
• Performed all required opening and closing procedures.
• Do daily check for salon compliance, restock/ order guaranteed enough equipment supply for salon such as color, machine in good condition, chemical...
• Update new design, new poster to shop, post/update social media.
• Perform cash wraps and bank deposits.
• 5 stars Google Review about Customer Services.
• Reduced complaints from clients about customer Services

Maternity leave at Nails Salon (2025-04 – Present)

Line Operator at COOK Kitchen Sittingbourne (2020-04 – 2023-08)

• Set up the lines at the beginning of the shift to ensure proper working order, including scales, batch numbers, dishing food line and topping.
• Perform all necessary safety and hygiene checks.
• Collaborate with team members to achieve the target daily batch number.
• Report any defects, near misses, or health and safety issues to the Production Manager.
• Good staff of the Year
• Skill improved: team work, communication, English

Sales Executive at MK Premier Boutique Hotel (2015-10 – 2019-06)

• Responsible for handling and managing all bedroom inquiries and bookings for the hotel via telephone and online platforms.
• Professionally and promptly address the needs of customers, especially wholesale travel agencies and corporate accounts, with diverse requirements.
• Conduct sales calls and visits to potential accounts to achieve the sales team's target revenue.
• Maximize occupancy and revenue by offering additional deals/promotion up on any high/low season
• Contribute Sales team occupancy over 80% whole year, balance Online booking room rate with offline/walk in

Sales Admin at AVANI Hai Phong Harbourview Hotel - MINOR GROUP THAILAND (2013-03 – 2015-10)

• Schedule sales calls for the Sales Manager.
• Collaborate with the Graphic Designer to create event and promotion flyers and posters for hotel events (e.g., Wedding Fairs, Christmas, Friday nights).
• Prepare proposals and contracts for all inquiries related to hotel services, including accommodation, catering, weddings, and banquets.
• Maintain the customer database, manage customer service, conduct telesales, and organize sales calls.
• Handle invoicing for order

Bachelor's degree in Hotel Management – Hanoi Open University (2007 – 2011)