Hadeeca Mahmud

An ambitious and dedicated individual with strong communication, teamwork and organisational skills developed through experience in education, healthcare and community settings. A compassionate and attentive listener committed to providing excellent support and service, while ensuring a safe and inclusive environment. Keen to contribute my skills and continue professional development within a dynamic environment.

Teaching Assistant - The Westwood Academy - Coventry

(2026-04)

• Assisted the classroom teacher in delivering lessons, learning activities and behaviour management strategies.
• Actively supported students with teaching including interventions such as reading, writing and spelling
• Monitored students progress and performance, relaying concerns to the class teacher
• Provided one-to-one support to SEND and EAL children, collaborating regularly with the SENDCO to meet individual learning needs.

Digital Inclusion Advisor - Coventry Citizens Advice - Coventry

(2025-12 - 2026-04)

• Assisted an average of 25 clients per day with digital tasks such as internet navigation and completing applications.
• Entered client data onto Microsoft forms to monitor progress.
• Produced 4 case studies a month, demonstrating problem-solving skills and client outcomes.
• Managed a team of volunteers to support clients effectively.

SEND Teaching Assistant - Axcis Education - Coventry

(2025-01 - 2025-06)

• Implemented strategies for behaviour management to maintain a positive and inclusive classroom environment.
• Assisted with daily care routines, ensuring children's comfort and well-being while adhering to safeguarding protocols.
• Observed and documented children's behaviour and developmental progress, sharing insights with teachers and parents as needed.

Private Tutor - Self-Employment

(2024-02 - 2026-04)

• Assessed students' individual learning needs and developed tailored lesson plans to enhance understanding and performance.
• Communicated with parents/guardians regarding student progress, challenges, and achievements.

Assistant Psychologist - Birmingham Women's and Children's NHS Trust, Forward Thinking Birmingham - Birmingham

(2023-05 - 2024-06)

• Conducted assessments and evaluated service users' needs to determine effective treatment plans and make informed decisions about client care.
• Maintained accurate and up-to-date records with clinical work whilst handling complex cases, actively engaging in MDT discussions with professionals from various disciplines.

Healthcare Assistant - St Andrew's Healthcare - Northampton

(2022-11 - 2022-11)

Group Chat Moderator (Volunteer) - The Mix - Online

(2022-09 - 2023-04)

Classroom Support Assistant (Volunteer) - Mayflower Primary School - Leicester

Shadowing Audiologists (Volunteer) - Royal Infirmary Hospital - Leicester

(2018-07 - 2018-07)

Store Assistant (Volunteer) - Pearl Chemist - Leicester

(2016-12 - 2016-12)

Level 2 - Business and Administration Course - NCFE (2025-06 - 2025-08)

Bsc (Hons) - Psychology - De Montfort University (2019-09 - 2022-06)

A Levels - Chemistry, Mathematics - Wyggeston and Queen Elizabeth College (2017-09 - 2019-06)

AS Level - Psychology - Wyggeston and Queen Elizabeth College (2017-09 - 2019-06)

GCSE - General Education - Jameah Girls Academy (2012-09 - 2017-06)