Domiciliary Care Assistant - AginCare
(2026-04 - 2026-09)
- Assisted clients with personal care, including washing, dressing, toileting and continence care.
- Supported clients with mobility, transfers and safe movement around their homes.
- Prepared meals and drinks while taking individual dietary requirements and preferences into consideration.
- Assisted with medication in accordance with care plans, company procedures and prescribed instructions.
- Maintained accurate and confidential records of care provided, observations and changes in clients’ wellbeing.
- Followed individual care plans, risk assessments and safeguarding procedures.
Relief Work - London Road Service
(2025-07 - 2025-11)
- Provided flexible, on-call support to ensure safe and effective operation of a busy homeless hostel during staff shortages.
- Built rapport with residents facing complex needs, offering empathetic, trauma-informed support and practical assistance
- Conducted welfare checks, monitored resident wellbeing, and responded calmly and effectively to crises or challenging behaviour.
- Supported new residents through intake processes, including needs assessments, safeguarding checks, and orientation to the service.
- Maintained accurate, confidential records of incidents, support interactions, and risk assessments in line with organisational policies.
- Collaborated with support workers, night staff, and external agencies to ensure continuity of care and appropriate referrals.
Placement - London Road Service
(2025-03 - 2025-06)
- Provided day-to-day support to homeless men, many of whom experienced mental health challenges, substance misuse, or relationship breakdowns.
- Conducted needs/risk assessments and developed and reviewed support plans tailored to each individual.
- Collaborated with support workers, housing officers, and external agencies to help residents access benefits, healthcare, and housing.
- Observed and supported safeguarding practices, learned how to identify risks and report concerns in line with policy and procedure.
- Participated in team meetings and reflective practice, building awareness of the complexities of homelessness.
- Completed Naloxone and First Aid training.
Volunteer - British Heart Foundation
(2024-11 - 2025-02)
- As a volunteer I supported daily operations of the charity shop, including assisting customers, organising merchandise, and maintaining a welcoming environment.
- I utilised my communication skills at the till to interact with customers, provide information about the charity’s mission, and promote sales.
- Contribute to the shop’s success by helping with pricing items, and ensuring a tidy and attractive display of goods.
Peer Mentor to Year 1 social work student
(2024-10 - 2025-02)
- As a peer mentor, I provided academic support and guidance to fellow students and shared effective study techniques.
- Being a listening ear for students who may be experiencing stress or personal challenges, and helping them find resources if needed.
- I facilitated group discussions and one-on-one sessions, so students felt comfortable sharing their concerns.
- Assisted mentees in setting and achieving personal and academic goals, helping them to stay motivated and focused.
Festive Colleague - Tesco
(2024-11 - 2024-12)
- Employed as a Festive Colleague and my responsibility was to provide excellent customer service during the busy holiday season.
- Assisted customers with inquiries and helped to maintain a positive shopping experience.
- Managed stock levels, including restocking shelves and organising displays to enhance visibility and accessibility.
- Collaborated with team members to ensure efficient store operations such as maintaining cleanliness on the shop floors.
Volunteer at Charity Week - Islamic Society at the University of Nottingham
(2024-10 - 2024-10)
- As a member of the Islamic Society, I volunteered for a month during Charity Week by organising and participating in food sales to raise funds for the charity Muslim Hands.
- Developed strong teamwork and communication skills while collaborating with peers to help plan and execute the event.
- Engaged with customers, by selling food which allowed me to connect with diverse individuals to promote the cause.
Shadowed - Ashfield District Child Protection Team
(2024-05 - 2024-05)
- Shadowed professionals in the Child Protection Team for three days, where I observed the critical processes involved in child welfare and safeguarding.
- Gained valuable insights into case assessments, intervention strategies, and the collaborative efforts required among various agencies.
- Learned about the roles and responsibilities of social workers in protecting vulnerable children.
- Attended face-to-face and online meetings with families, which developed my skills in communication and empathy.
Volunteer - girl guiding (Brownies)
(2022-01 - 2022-04)
- As a member of Brownies I engaged in a variety of activities aimed at developing essential life skills, fostering teamwork, and building confidence.
- Participated in projects, enhancing my sense of responsibility and commitment to helping others.
- Helped in preparation for the club beforehand, so would plan activities, games, arts and craft for the girls.
- Supervised the girls at all times, and helped support the team leaders.
NCS
(2021-10 - 2021-12)
- Completed the National Citizen Service (NCS), a government-backed program aimed at empowering young people.
- Engaged in a variety of team-building activities and community service projects, which enhanced my leadership, teamwork, and problem-solving skills.
- I was one of the designated leaders for the social action project, and I helped to organise and plan to make enough Christmas hampers for the charity Little Miracles.
