Hafiza
Biomedical Sciences Undergraduate
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About
Biomedical sciences undergraduate with an interest in working within the healthcare sector.
Experience in fast-paced customer service roles has helped me develop strong organisational skills while balancing work alongside my studies. I am confident in handling enquiries, carrying out administrative tasks, and maintaining accurate records with excellent attention to detail. I am reliable, adaptable, and able to contribute effectively within a professional team environment.
Experience
Customer Service Assistant - Kasturi
(2025-06)
- Delivered excellent customer service in a fast-paced environment
- Recorded orders and communicated well with kitchen staff
- Handled customer enquiries and resolved issues professionally and promptly
- Managed multiple tasks during busy periods and maintained service quality
- Kept accurate records of customer orders and transactions
- Handled customer complaints with professionalism and discretion
Sales Assistant - Sports Direct
(2024-03 - 2025-04)
- Welcomed customers and answered enquiries in a busy retail environment
- Worked with supervisors on administrative tasks, such as organising delivery paperwork and stocks
- Organised stock accurately and carried out inventory checks to make sure items were logged correctly and available on floor
- Processed returns and exchanges, checking items were recorded and returned to stock
- Worked productively during peak sales periods and paid attention to detail
Volunteer - MD Pharmacy
(2023-01 - 2023-12)
- Restocked shelves and organised medications and supplies
- Assisted in simple tasks such as labelling bottles and counting pills
- Managed inventory by notifying staff about low stock levels
- Assisted in preparing medication bags for delivery and pick up
- Managed administrative records for medication
Education
BSc (Hons) - Biomedical Sciences - Brunel University of London (2024-09)
BTEC Level 3 National Extended Diploma - Applied Science - West Herts College (2022-09 - 2024-06)
GCSE - Science, Maths and English - Watford Grammar School for Girls (2017-09 - 2022-05)
