Hafsa Mahmood

Enthusiastic and customer-focused professional with a strong background in retail and customer service. Skilled at delivering tailored product recommendations, handling transactions efficiently, and maintaining organisation. Seeking a role that allows me to express my interactive skills and offer support.

I have good organisational skills and attention to detail. I am a target-oriented individual who loves to accomplish a given task, committed to achieving daily targets and earning bonuses. Excellent communication and teamwork skills.

I am a keen team player and a strong individual who understands deadlines and delivers work to an expected standard. I've consistently excelled in fast-paced environments by delivering a fast, friendly, efficient experience. Always focused on meeting sales targets and ensuring customer satisfaction.

Sales Assistant - Next

(2022-01)

• Shelving merchandise, conducting inventory counts, and ensuring shelves are well stocked and organised in the stock environment.
• Managing customer queries and complaints through to a satisfactory resolution, and escalating the issue to the store manager as necessary.
• Manage the online ordering, ensuring all orders are processed for collection within the advertised timescale.
• Delivered fast, friendly, and efficient experiences at till points, processing queries, voids, and returns.
• Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
• Collaborated with team members to achieve sales targets and contribute to store success.

GCSE - Kelmscott secondary school (2016-01 - 2021-01)

Health and social care level 2 - Health and social care - Leyton sixth form college (2021-01 - 2022-01)

Art and design level 1 - Art and design - Waltham forest adult learning (2026-01 - 2026-01)