Hafsah Mansoor

A motivated, reliable, and enthusiastic individual with strong communication, organisational, and customer service skills. Through experience in childcare and volunteer roles, I have developed the ability to work effectively as part of a team, communicate confidently with a wide range of people, and manage responsibilities in a professional and organised manner. I am proactive, adaptable, and able to work efficiently in fast-paced environments while maintaining a high standard of accuracy and attention to detail.

My experience coordinating activities, supporting customers, and collaborating with colleagues has strengthened my problem-solving and interpersonal skills. I am now seeking an Office Assistant role where I can apply these abilities, contribute positively to a team, and continue developing my administrative and professional skills.

Volunteer Customer Assistant - The Salvation Army - Gloucester

(2025-06 - 2025-08)

• Assisted customers in a friendly and professional manner.
• Provided excellent customer service and responded to customer enquiries.
• Organised and displayed stock to maintain an attractive retail environment.
• Worked effectively as part of a team to support daily store operations.
• Maintained a clean, safe, and welcoming environment for customers and staff.

Daycare Assistant - Hugo and Holly Day Nursery - Gloucester

(2025-03)

• Communicated effectively with children, parents, and staff to support daily activities.
• Planned and led engaging activities, including group games and educational exercises.
• Worked closely with colleagues to ensure a safe, positive, and organised environment.
• Demonstrated responsibility, patience, and strong interpersonal skills.
• Followed policies and procedures to ensure the wellbeing and safety of children.

A Levels - Denmark Road High School

GCSEs - Holmleigh Park High School