Hafsah Mohammad

Final-year Psychology student at the University of Leicester (will be graduating in July 2026) with experience supporting vulnerable adults through befriending, emotional support and community health engagement. Skilled in empathetic communication, safeguarding, public engagement and working with diverse communities. Passionate about improving mental health outcomes, reducing inequalities and supporting evidence-based initiatives that create lasting social impact.

Admin and Befriender - B-hope and care Services ltd - 111 Ross Walk, Leicester LE4 5HH

(2021-01 - 2026-01)

• Delivered one-to-one emotional support and creative engagement sessions within community settings, using strong interpersonal skills and lived experience to build trust and supportive relationships.
• Supported individuals experiencing low motivation and emotional difficulties through companionship, active listening, and meaningful engagement.
• Carried out administrative duties including coordinating schedules, managing cancellations, and maintaining effective organisation of care-related activities.

Islamic Events Planner - University of Leicester - University Rd, Leicester LE1 7RH

(2023-01 - 2024-12)

Practical experience in Islamic event support and charitable work. Role involved assisting with the organisation of community events, supporting fundraising efforts for Palestine, and helping plan future activities. Worked collaboratively to ensure events were well organised and welcoming.

• This experience strengthened organisational, communication, and coordination skills.

Authorised Representative - Healthwatch - 9 Newarke St, Leicester LE1 5SN

(2025-01 - 2026-01)

• Conduct Enter and View visits within NHS and care settings
• Engage directly with service users using empathetic and professional communication
• Observe and assess care environments, contributing to detailed written reports
• Support awareness events across universities and community settings
• Handle sensitive conversations respectfully and maintain confidentiality

Befriender and Events Support - Shama Women's Centre - 39-45 Sparkenhoe St, Leicester LE2 0TD

(2025-01 - 2026-01)

Provided companionship and emotional support through meaningful one-to-one conversations with individuals from diverse backgrounds. Approached sensitive discussions with empathy, professionalism, and active listening skills.

• Supported community awareness events relating to autism and domestic abuse, engaging respectfully with members of the public and contributing to inclusive community support initiatives.

Peer Mentor - University of Leicester

(2022-01 - 2026-01)

Provided one-to-one support to a student adapting to wheelchair use, offering emotional encouragement, guidance, and peer support through empathetic communication and understanding.

Tutor - University of Leicester

(2021-01 - 2023-12)

Provided academic and confidence-building support to students, adapting communication styles to individual needs and encouraging motivation, engagement, and self-confidence.

Content Creator - Self-employed

(2024-01 - 2026-01)

Create and manage an Islamic inspirational social media platform, producing engaging educational carousels using Canva and digital editing tools. Research, design and communicate complex Islamic concepts in a clear, accessible and visually engaging way to encourage learning and reflection.

Listening Volunteer - Samaritans

(2026-01 - 2026-01)

Completing specialist training in active listening, emotional support, suicide awareness and safeguarding. Developing the skills to support people experiencing emotional distress through confidential, non-judgemental conversations while maintaining professional boundaries, empathy and respect.

BSc - Psychology - University of Leicester (2023-09 - 2026-07)

A Levels - Psychology, Sociology, Art & Design