Hailey Chambers

A dynamic, results-driven professional and business owner with extensive experience in commercial catering, operational management, and team leadership. Proven track record in managing all financial, budgetary, and operational aspects of a successful business while leading a high-performing workforce. Highly adaptable with a strong suite of transferable skills in customer experience, staff management, and business administration.

Currently looking to leverage this leadership experience to transition into new professional opportunities and sectors.

Small Business Owner - Fudgecakes Circle Bakery Ltd - Carshalton, Greater London

(2012-02 - 2026-06)

Founded, owned, and operated a highly successful bakery and sandwich shop, managing overall operational and financial aspects of the business.

• Led, trained, and supervised small workforce, fostering team performance, high service standards, and continuous development.
• Maintained full financial responsibility, including budget preparation, cash handling, cost control, and supplier management to drive profitability.
• Oversaw daily food preparation, product quality control, and strict compliance with food safety and hygiene regulations.
• Built strong customer relationships and loyalty through high-quality product offerings and excellent service.
• Successfully negotiated and executed the sale of the business in June 2026.

Bakery Assistant - Three Cooks Bakery - Carshalton, Greater London

(2005-03 - 2008-05)

• Delivered exceptional front-of-house customer service, handling enquiries and resolving customer requests efficiently.
• Operated cash registers and processed daily financial transactions accurately.
• Managed stock replenishment, inventory tracking, and appealing visual product displays.
• Ensured strict adherence to store hygiene, cleanliness, and food safety guidelines.

Bakery Shop Assistant - Three Cooks Bakery - Carshalton, Greater London

(1997-09 - 2001-02)

• Assisted in the preparation and merchandising of bakery items to maintain fresh and high-quality presentation.
• Served customers efficiently at the point of sale, handling cash payments and maintaining accurate float balances.
• Maintained clean work areas and upheld food safety and hygiene protocols.

NVQ Level 1 - Business Studies - Carshalton College (1997 - 1997)