Hajira Bibi
An achieving quick learner, who works well independently and in a team
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About
An achieving quick learner, who works well independently and in a team. A polite, articulate, and conscientious individual, who gains satisfaction in assisting others. From employment and education, has gained confident customer relations skills; reliable time management; and an adaptability to overcome challenges under pressure.
Experience
Personal Care Assistant - Residential care home
(2022-01 - 2022-12)
with medication help with personal care
- Foods washing up and some other light house work
Domestic Assistant & Support Worker - MHA Hillside Nursing Home
(2015-01 - 2022-12)
- Thoroughly inspects and cleans all areas of the residential home
- Abides to health and safety regulations while using various cleaning chemicals and appliances
- Ensures the health and safety of residents by conscientiously checking for various risks, i.e., removing trip hazards
- Attentively supports the welfare of the residents by regularly assessing their needs, i.e., providing refreshments, assisting with dressing and mobility, etc
General Store Assistant - B&M Stores
(2012-01 - 2014-12)
- Gave full attention when assisting with customers' enquires on the shop floor/till
- Adhered to store policies when handling customers' transactions, i.e., Challenge 25 ID checks
- Calmly and timely multi-tasked on the till while serving queuing customers
- Vigilantly tidied the shop floor departments
Volunteer Store Assistant - Age UK Charity Store
(2012-01 - 2012-12)
- Offered exceptional customer care through tailoring to customers' needs
- Maintained merchandise standards by replenishing, organising and pricing stock
- Creatively dressed the store window displays
- Solely handled refunds/exchanges to store policy
- Precisely accounted and replenished the currency in the till
- Actively promoted the charity's ethos to all customers to increase sales
Librarian
(2009-01 - 2009-12)
- handled members' book withdrawals/returns using the library electronic database
- Knowledgeably assisted members' with library service enquiries
- Organised shelving books using the Dewy Cataloguing system
Education
English Speaking & Writing+urdu+punjabi +hindi (Care certificate level 2) - Aylesbury College (2012-01 - 2012-09)
ICT (Lv 2) (BTEC) - Aylesbury College (2011-07 - 2011-07)
Maths (BTEC) - Aylesbury College (2010-07 - 2010-07)
Urdu (GCSE) - The Grange School (2009-07 - 2009-07)