Hajira Bibi

An achieving quick learner, who works well independently and in a team. A polite, articulate, and conscientious individual, who gains satisfaction in assisting others. From employment and education, has gained confident customer relations skills; reliable time management; and an adaptability to overcome challenges under pressure.

Personal Care Assistant - Residential care home

(2022-01 - 2022-12)

with medication help with personal care

• Foods washing up and some other light house work

Domestic Assistant & Support Worker - MHA Hillside Nursing Home

(2015-01 - 2022-12)

• Thoroughly inspects and cleans all areas of the residential home
• Abides to health and safety regulations while using various cleaning chemicals and appliances
• Ensures the health and safety of residents by conscientiously checking for various risks, i.e., removing trip hazards
• Attentively supports the welfare of the residents by regularly assessing their needs, i.e., providing refreshments, assisting with dressing and mobility, etc

General Store Assistant - B&M Stores

(2012-01 - 2014-12)

• Gave full attention when assisting with customers' enquires on the shop floor/till
• Adhered to store policies when handling customers' transactions, i.e., Challenge 25 ID checks
• Calmly and timely multi-tasked on the till while serving queuing customers
• Vigilantly tidied the shop floor departments

Volunteer Store Assistant - Age UK Charity Store

(2012-01 - 2012-12)

• Offered exceptional customer care through tailoring to customers' needs
• Maintained merchandise standards by replenishing, organising and pricing stock
• Creatively dressed the store window displays
• Solely handled refunds/exchanges to store policy
• Precisely accounted and replenished the currency in the till
• Actively promoted the charity's ethos to all customers to increase sales

Librarian

(2009-01 - 2009-12)

• handled members' book withdrawals/returns using the library electronic database
• Knowledgeably assisted members' with library service enquiries
• Organised shelving books using the Dewy Cataloguing system

English Speaking & Writing+urdu+punjabi +hindi (Care certificate level 2) - Aylesbury College (2012-01 - 2012-09)

ICT (Lv 2) (BTEC) - Aylesbury College (2011-07 - 2011-07)

Maths (BTEC) - Aylesbury College (2010-07 - 2010-07)

Urdu (GCSE) - The Grange School (2009-07 - 2009-07)