Hakim Holder

Claims handler, Insurance risk specialist

Talent

London, Greater LondonMember since 22 September 2025

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About

A dedicated individual with over 6 years of experience in handling insurance claims within the insurance and risk management sectors, since graduating from university following completion of my law degree.

Throughout my career since graduating, I have managed complex professional indemnity claims, particularly in the construction, legal and financial sectors. My expertise in policy coverage analysis, liability assessment and negations strategies, has enabled me to facilitate many cost effective claim outcomes. I thoroughly enjoy my career path and look forward to continuing to improve and add value to an organisations goals and values.

Experience

Claims Handler 2019 –2025

Collegiate Management Services Limited - London, EC3A,8AA

Key responsibilities - Managing professional indemnity claims for construction, legal and financial sectors, ensuring accurate assessment and swift claims settlements and resolutions.

Role

Detailed analysis of claim documentation, to accurately assess coverage liability and quantum
Coordinated investigations, evidence gathering and correspondence to support claim evaluation
Maintained regular communication with clients, brokers, solicitors and experts, to facilitate settlements in high value complex claims
Prepared claim summaries, reports and updates for insurers and underwriters
Ensuring compliance with policy terms and regulatory obligations throughout the claims lifecycle
Negotiated with stakeholders to achieve cost effective resolutions, early settlements and mediation
Detailed review of legal and expert reports and invoices, in high value claims
Assisting with client renewals, by providing insight into claims history for underwriting purposes
Accurately amending an updating a claims facts and reserves, throughout the claims lifecycle
Processing payments due to clients in a timely manner, following the settlement of claim
Keeping abreast of industry trends, regulatory updates and policy changes to improve claims handling
Regular collaboration with colleagues, to discuss complex cases resulting in informed decision making

Schuh 2017 – 2019

Tottenham Court Road, London, United Kingdom