Halimah Ahmed

I am dedicated to driving excellence and achieving success in every endeavor. With a passion for continuous learning and a commitment to surpassing expectations, I thrive in collaborative environments where innovation and initiative are valued

Digital Channels Apprentice at Fortnum & Mason (10/2025- 01/26)

A year of in-house rotations in different aspects of the company, both FOH & BOH.

• Customer services: Dealing with customer complaints, queries and escalations. Being the Centrepoint in the piccadilly offices where the main point of contact was for all parts of the business.
• Concierge: A part of the office concierge team where we would maintain important client & VIP relationships to ensure they are happy with the services and products provided. Similar to customer services, but more personalized.
• Merchandising: Using store data to plan and order stock, I had used the system D265 to create stock orders and ensure everything had arrived smoothly within the warehouses. I maintained supplier relationships with constant communication.
• Retail & Hospitality: I had worked in every store and every floor within the flagship store, where I had worked in every department whilst serving customers with the knowledge I had quickly gained.

FOH Team Member at Wagamama (2021/12 – 2025/09)

• Managed closing duties, including restocking items and Reconciliation of cash drawers, clean and sanitized, organized food speed racks, bins, dry storage and chemical room.
• Greeted guests in a pleasant and courteous manner and resolve complaints from guests by listening to issues.
• Worked in a fast-paced environment: running food, taking orders, dealing with complaints, making drinks etc.

GCSEs – Oakland's Secondary School (2016-09 – 2021-06)

Data Technician apprenticeship – Multiverse (2024-10 – 2025-11)