Hamdah Jama

I am a motivated and dependable individual seeking a retail role. I have strong customer service skills and a positive, professional attitude. I am confident in working with customers, handling busy environments, and delivering excellent service under pressure. I learn quickly, work well both independently and as part of a team, and I am committed to maintaining high standards and contributing to a smooth and positive store experience.

Midwife (Shadowing)

• Shadowed a midwife, developing strong communication and interpersonal skills
• Gained customer-focused communication skills through observing patient care interactions
• Developed an understanding of teamwork in a fast-paced, high-pressure environment
• Improved attention to detail and maintained a high level of professionalism
• Provided friendly, confident, and respectful support to patients, customers, and visitors

Secondary School - [REDACTED]

GCSEs

A-Levels / BTEC - Applied Science Level 3