Hamza Khan

Highly organised and people-focused professional with diverse experience across customer service, administration, youth support, and operational coordination. Proven ability to build positive relationships with individuals from diverse backgrounds through roles as Cabin Crew, Youth Worker, and Office Administrator. Experienced in managing administrative processes, maintaining confidential records, coordinating schedules, and providing exceptional customer service in fast-paced environments, including the fitness and transportation sectors.

Strong communication, problem-solving, and interpersonal skills with a passion for supporting employees, fostering positive workplace culture, and ensuring efficient organisational operations. Seeking to leverage transferable skills and administrative expertise to contribute effectively within role.

Cabin Crew at Wizz air (2024-10 – 2026-05)

• Demonstrated adaptability by handling diverse tasks such as selling duty-free products, cabin cleaning, and meal serving successfully.
• Responded promptly to passenger queries or complaints displaying excellent problem solving skills for customer satisfaction improvement.
• Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
• Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.

Office Administrator at ZYM (2024-02 – 2024-09)

• Scheduled client meetings, managed diaries, and coordinated appointments for accountants and partners.
• Handled incoming calls, emails, and client enquiries, providing professional and timely support.
• Prepared reports, spreadsheets, and presentations using Microsoft Office, particularly Excel.
• Maintained accurate client records and financial documentation in accordance with confidentiality and data protection requirements.

Operations Admin at 1st Airport Taxis (2023-07 – 2024-01)

• Managed booking systems, schedules, and driver rosters, ensuring optimal coverage during peak and off-peak periods.
• Processed invoices, customer accounts, and payment records while supporting general financial administration.
• Prepared operational reports, performance data, and business correspondence using Microsoft Office applications.
• Monitored driver attendance, leave records, and performance-related information, reporting issues to management as required.

Youth Worker at CYCD (2022-06 – 2022-08)

• Built positive relationships with young people from diverse backgrounds, promoting inclusion, wellbeing, and engagement.
• Assisted in managing challenging behavior and resolving conflicts using effective communication and problem-solving skills.
• Planned, organized, and delivered youth programmes, workshops, and community events.
• Provided one-to-one support and signposted young people to relevant services when appropriate.

GCSE – Challney High School For Boys (2021-08)

A Levels – Luton Sixth Form College (2023-08)