Hanan Kalicharu

An experienced person in the hospitality field who is highly efficient and able to complete work to a high standard. I have an excellent understanding of hospitality and communication, I can work using my own initiative and equally a keen contributor to team environments. I possess excellent attention to detail, work well under pressure and maintain deadlines.

Receptionist - Fastline (agency)

(2020-01)

• Scheduled and confirmed appointments using company booking systems.
• Managed multiple tasks while working independently from home.
• Maintained confidential client information in accordance with company policies.
• Ensured all work was completed accurately and within required deadlines.
• Followed agency procedures and met performance and quality standards while working remotely.
• Answered incoming telephone calls professionally and courteously.

Untitled - Restart Scheme - Ingeus

(2024-03)

• Working alongside my work coach to find and secure employment.
• Joined the Restart programme to further support the search for long term employment.
• Attending meetings, appointments, and group sessions to improve my employability skills, focusing on development.
• Communicating with advisers, provision providers and in house trainers, balancing my diary to attend all appointments and scheduled workshops.

Diagnostic Radiograpy Clinical Placement - Queen Elizabeth Hospital | The Robert Jones and Agnes Hunt Orthopaedic Hospital | Royal Shrewsbury Hospital

(2023-01 - 2025-12)

• Prepared patients for imaging procedures while ensuring comfort, dignity, and safety.
• Assisted with positioning patients accurately to obtain high-quality diagnostic images.
• Communicated effectively with patients of different ages and clinical needs.
• Maintained accurate patient records and adhered to confidentiality and professional standards.
• Gained experience using digital X-ray imaging equipment and hospital radiology systems.
• Followed radiation protection and infection prevention protocols in line with departmental policies.

Waitress, Supervisor - Lavera Restaurant

(2023-01 - 2024-12)

• Take orders, service around the tables, taking telephone and personal reservation.
• Supervisor - as I was well worker and the owner asked me to train new workers
• maintaining a clean, welcoming dining environment
• delivering orders to tables, processing payments

Sales Assistant - Claires Accessories

(2022-01 - 2022-12)

• Sorting out stock.
• Piercing ears and taking appointment.
• Promoting the sales and how products work.
• Pricing and replenishing stock.

Access to Health Care - Health Care (2022-01)

Bachelor of Science with Honours - Diagnostic Radiography

Certificate of Higher Education Studies - Health Care

HOME Care certification - Health Care - Embark learning (2023-07)