Feb - Aug 2021 Medivet Pet Care Assistant
- First point of contact for clients, providing advice on various topics, ranging from dietary requirements, behaviour and training, identifying an emergency situation; dealing with sensitive topics such as euthanasia and giving information on insurance
- Booking in appointments and operations, taking orders for ongoing treatments, handling payments, scanning in deliveries, checking and answering emails and updating on lab reports
- Assisting with animal handling and care before, after and during consultations
- Housekeeping of all consult rooms
Sept 2020 - Jan 2021 Rosebud Preserves Food Preparation Assistant
- Prepping fresh fruit and vegetables for large quantities of preserves using high quality machinery to prepare and store the preserves into jars, and recording quantities onto batch sheets
- Responsible for ensuring deep cleaning of all surfaces and equipment
Apr 2020 - Jan 2021 Bodyshop Home Consultant (part-time)
- Developed my knowledge of the Bodyshop products to create my own business and used my creative skills and initiative for new ideas and ways to sell these products and build relationships with customers
- Far Place Animal Rescue - volunteering at charity retail shop 2 days a week
Oct 2018- Mar 2020 Woofs n’ Scruffs Canine Hydrotherapist (part-time)
- Swimming patients with chronic conditions, post-operative recovery, and pre-operative or general fitness in dogs
- Maintaining clear, accurate, up-to-date and comprehensive case records, creating a rehabilitation plan tailored around each individual dog
- Assisting the client's understanding of any issues relating to the patient’s treatment
- Maintaining pool management and hygiene standards including responsibility for chemical checks and adding chemicals to the pool
- Administration including booking client appointments, issuing invoices, client phone calls and liaising with vet surgeries to arrange consent forms or to discuss any concerns with the dogs
Feb - Apr 2019 Hotel receptionist (part-time)
- Taking reservations, welcoming and checking guests in and out, managing bills and payments
- Providing guests with information, answering queries and dealing with complaints
2018 Temporary work, distance learning and volunteering projects overseas
Costa Rican Animal Rescue Sanctuary (Mar 2018)
Chiang Mai Elephant Rescue Centre, Thailand (Jan 2018)
Hua Hin Elephant Rescue Centre, Thailand (Jun 2017)
Work experience placement each at:
Black Dog Hydrotherapy Centre
Thera-paws Hydrotherapy Centre
Aug 2015 - Dec 2017 Waitrose Customer Service Assistant
Part-time customer service on tills and the Deli and cheese counter, ambiance
