Hannah Barker

I am a well-driven, dedicated and creative individual with exceptional customer service skills that are complemented by an abundance of valuable qualifications. As well as these essential attributes, I am also a highly motivated lady with a strong work ethic, capable of effectively working as part of a team, as well as being confident enough to lead and take initiative, whilst successfully being able to complete tasks independently. My ability to work as part of a team and individually has undoubtedly been enhanced within every role afforded to me.

These skills have been refined in both the hospitality and retail industry when helping other colleagues with any queries that may arise on the shop floor, whether it be when dealing with customers or aiding new team members when operating the till systems. I am also very eager to learn and expand my knowledge wherever possible.

1:1 Teaching Assistant - Thrive education

(2026-01)

• Provide dedicated support to pupils with complex and changing physical needs
• Plan and deliver learning activities for SEND groups
• Adapt lessons to meet a range of abilities and learning needs
• Work closely with teachers and other professionals
• Ensure all pupils can access the curriculum and participate fully in school life
• Strengthen skills in lesson delivery, differentiation, communication, behaviour support, and creating an inclusive learning environment

Residential Childcare Worker - Tranquil care north west

(2025-08)

• Support children and young people placed in care under court orders
• Provide consistent care, supervision, and emotional support
• Support schoolwork and daily routines
• Manage challenging behaviour using professional strategies
• Promote positive choices and independence
• Plan and take part in leisure trips, community outings, and activities
• Build confidence, social skills, and healthy relationships
• Maintain accurate records and complete handovers
• Communicate effectively with colleagues and other professionals

Retail Assistant - Tesco Old swan Superstore

(2023-11 - 2025-06)

In Tesco I primarily worked in the Beer, Wines, and Spirits section. My responsibilities included stocking shelves, ensuring product availability, and assisting customers with their purchases. I also worked within the broader grocery department, maintaining high standards of presentation and providing excellent customer service.

My role requires strong attention to detail, efficiency, and teamwork to ensure the smooth operation of the store. My bubbly and approachable personality plays a key role in providing a positive shopping experience for customers, making me a friendly and helpful presence on the shop floor. In addition to my primary duties, I have covered shifts across all areas of the store, gaining valuable experience in different departments.

This flexibility has allowed me to develop a strong understanding of store operations and enhance my adaptability in a fast-paced retail environment.

• Stock shelves in Beer, Wines, and Spirits section
• Ensure product availability
• Assist customers with their purchases
• Work within the broader grocery department
• Maintain high standards of presentation
• Provide excellent customer service
• Cover shifts across all areas of the store
• Develop strong understanding of store operations
• Build positive relationships with both customers and colleagues

Camp Counsellor, Rope Course Trainer, Lifeguard, Social Media Coordinator - International sports training camp - Pocono Mountains, America

(2022-06 - 2025-09)

I worked in a summer camp in the pocono mountains, America. My job roles consisted of caring for ages 7-17. I would live in the cabins with the children and be their camp counsellor, and spend 70% of the day with them.

I would receive new children each week and age ranges so this would consist of me learning and adapting to new children and how to accommodate their needs for example allergies etc. As well as this I would work on a rope course that I am fully trained in for example ziplines and big swings. In 2023 I progressed to lifeguarding, which was intense training for 2 weeks.

It consisted in water, personal watercraft (jet ski) and large aquatic inflatable course training. Then throughout my stay I worked as a social media coordinator. I ran every single social media platform for ISTC that consisted of reels, daily posts on each platform.

Managing the personalised app as well as news builtins.

• Care for children ages 7-17 as camp counsellor
• Live in cabins with children and spend 70% of day with them
• Learn and adapt to new children and accommodate their needs
• Work on rope course including ziplines and big swings
• Complete lifeguarding training in water, personal watercraft (jet ski) and large aquatic inflatable course
• Run all social media platforms for ISTC
• Create reels and daily posts on each platform
• Manage personalised app and news builtins

Social Media Coordinator - Trout lake weddings - USA

(2022-09 - 2023-10)

• Manage various social media platforms
• Attract engaged couples and event planners
• Drive bookings and brand recognition
• Drive engagement, brand awareness, and customer satisfaction through targeted content creation
• Orchestrate and maintain active profiles across major social media platforms including Instagram, Facebook, and Pinterest
• Ensure consistent brand voice and visual identity

Nursery Worker - Spring park day nursery - Liverpool

(2021-10 - 2022-04)

I maintained high energy for 8 hours while creating activities to fit the EYFS curriculum of the year group I was teaching. I maintained a child friendly environment by doing risk assessments throughout the day indoor and outdoor. I ensured the room was full of rich language by telling stories and introducing the children to new words everyday to allow their language to develop.

I maintained a clean room by sterilising and cleaning throughout the day also before and after the nursery hours started.

• Create activities to fit the EYFS curriculum
• Conduct risk assessments throughout the day indoor and outdoor
• Tell stories and introduce children to new words daily
• Support language development
• Sterilise and clean throughout the day and before and after nursery hours
• Change nappies and clothing
• Converse with parents about development of key children
• Maintain accurate records of growth and progress through observations

Pawnbroking and Sales Associate - Miltons Jewellers - Liverpool

(2019-07 - 2021-10)

• Assist in the sale of high-end jewellery
• Work as a pawnbroker
• React and adapt to new challenges
• Help customers choose the perfect piece
• Understand and interpret laws and rights of customers
• Communicate effectively with colleagues
• Acknowledge strengths within team

Founder - Machiavelli jewellers

(2021-01 - 2023-06)

Being the sole founder of my own limited company, I have been able to challenge myself daily and flourish as a result. The main mission of the company is to provide elegant and original pieces for any occasion, allowing customers to feel confident in any piece that they wear, wherever they wear it. Due to this mission, I had to ensure that the customer experience was always the main cornerstone of the business, providing quality within every aspect of their experience.

• Design company logo
• Design wax stamp gift box logos
• Create website
• Create business name
• Emboss logo on tissue paper
• Design business and loyalty cards
• Create stock and tax sheet
• Stamp gift bags
• Create social media pages and aesthetic
• Manage all marketing and advertising

Waiting Staff - Red's True BBQ - Liverpool

(2018-09 - 2019-06)

The reds restaurant was based in the city centre and situated around a lot of tourist hotspots, the role of a waiting staff required a fast paced and robust associate that was able to deal with a wide range of customers with diverse needs and requirements. Applying my social and interpersonal skills to suit every situation allowed me to develop effective communication very early on in my career.

GCSE - Multiple Subjects - Notre Dame Catholic College (2012 - 2019)

A level - Health and social care - Notre Dame Catholic College (2012 - 2019)