Hannah Burke

Room Leader

Talent

Derry, Derry City and StrabaneMember since 11 July 2024

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About

I am a dedicated professional with over six years of experience in customer-facing roles, consistently delivering exceptional service in high-paced environments. In my role as a Childcare Room Leader, I have successfully managed and led a team, maintained comprehensive records, ensured strict adherence to policies and procedures, supported children's developmental needs, and communicated effectively with parents to promote the health and well-being of the children.

I possess excellent communication skills, both verbal and non-verbal, which facilitate effective teamwork and independent initiative to address diverse needs. My strengths include outstanding organizational and time management abilities, meticulous attention to detail, and proficiency in IT. I am committed, reliable, and adaptable, always striving to meet and exceed business objectives.

Experience

Professional Experience

Room Leader/Supervisor 2017 - 2024

Child Care Specialist

Dry Arch Children’s Centre (Sure Start)

50 Legavallon Rd, Dungiven, Londonderry BT47 4QL

Key Responsibilities

Working with Children Parents and staff:

· Supervise, and motivate room staff/students and delegate duties appropriately

· Responsible for the overall safety and well-being of the children in the room

· Organising planning sessions with staff then implement an agreed programme of activities to suit the children’s stage of development.

· Build and maintain relationships with parents and keep them fully informed

· Assist with induction for new members of staff/volunteers and students

· Will be aware of family backgrounds and be active in identifying behavioural difficulties in children

· Laise with family support staff if required to ensure a holistic approach to service provision

· Deal with work issues/complaints in a confidential adhering to policies and procedures

· Reception duties, answering phone and queries, meet and greet visitors

Administration and Maintenance:

· Responsible for the implementation of standards laid down by Centre Management and to ensure that all social services regulations are adhered to

· Aware of child protection issues and ensure the centre policy on child protection is implemented

· Ensure equipment is maintained and carry out routine safety checks of day care room and equipment, liaise with Manager in connection with any health and safety matters

· Ensure record keeping is kept up to date as stipulated by management and follows the requirements laid down by social services e.g. accident/incident records, fire drills, etc.

· Attend regular ongoing mandatory training as laid down by management and any additional training needs identified

· Keep confidential any personal information regarding children, parents or other staff members

· Ensure the overall implementation of good hygiene standards

· Will ensure overall hygiene and cleanliness of the room on a regular basis

· Key holder duties from time to time

Classroom Assistant (810 hour work placement) 2015 - 2017