Social Value Coordinator at Esh Group (2022-11 – 2024-02)
Managed social value delivery across multiple projects and community engagement initiatives
- Managed social value delivery across 30+ live projects simultaneously, each at different stages, ensuring consistent progress and compliance with project requirements
- Delivered community engagement initiatives across 90+ schools, including one-off sessions and ongoing programmes tailored to different age groups and needs
- Built and maintained relationships with stakeholders, supply chain partners, schools, and charities to successfully deliver community-focused initiatives
- Coordinated and implemented social value action plans, contributing to measurable community impact across multiple regions
- Balanced competing priorities across multiple projects, consistently meeting deadlines and adapting to changing project needs
Project Coordinator at Amey (2022-04 – 2022-11)
Supported delivery of large-scale community-focused programme with multiple defined objectives
- Supported delivery of a large-scale community-focused programme with 40+ defined objectives, ensuring progress was tracked and aligned with project goals
- Worked closely with stakeholders, supply chain partners, and community organisations to implement and monitor social value action plans
- Coordinated multiple priorities within a complex project environment, ensuring objectives were delivered on time and to requirement
HSEQ Advisor at Amey (2018-09 – 2022-04)
Developed and implemented health & safety policies and managed HSEQ across multiple concurrent projects
- Developed and implemented health & safety policies and procedures across multiple projects, ensuring full compliance with industry regulations
- Managed HSEQ across up to 6 concurrent projects, providing guidance to leadership teams and supporting safe project delivery
- Investigated incidents and near misses, producing reports and implementing corrective actions to improve safety performance
Highways Technician at Amey (2015-02 – 2018-09)
Produced technical documentation and improved scheduling and planning processes for highways operations
- Produced detailed technical/statutory packs for streetlighting operatives, ensuring safe excavation and preventing damage to underground infrastructure
- Introduced a structured scheduling system for multiple supervisors, improving workflow efficiency and reducing confusion around task allocation
- Improved planning and prioritisation processes, enabling the team to work up to 3 weeks ahead of schedule
Sales Assistant at Argos (2012-10 – 2015-02)
Delivered customer service and sales in fast-paced retail environment
- Delivered high-quality customer service in a fast-paced retail environment, resolving queries and ensuring a positive customer experience
- Processed transactions accurately while maintaining efficiency during busy peak trading periods
- Promoted and sold Argos store cards (buy now, pay later), contributing to team targets within a competitive, target-driven environment
- Supported stock control, deliveries, and store operations, ensuring products were well-presented and readily available
- Recognised for outstanding customer service, receiving direct written praise from a customer to both head office and store management for going above and beyond to provide support
