Hannah Townsend

Working for Lactalis full time since 2018, giving ~8 years of experience in production and a broad knowledge of factory layout, along with a broad general knowledge of processes factory-wide. Skilled in quality control and industrial workplace safety. Proven ability to work efficiently in a fast-paced environment with or without a team behind me.

Process Operator - McClelland Cheese Packing LTD

(2017-01)

Responsible for quality control and packing of products, ensuring they are presented in a complimentary manner to clients/customers, the role also requires high levels of versatility.

• Operating within a multifunctional team
• Working in a fast paced environment with high flexibility in role
• High standards for quality of product and tidiness of work area
• Shift handovers

Lobby Host - McDonalds

(2015-01 - 2017-12)

Assisted in food preparation and customer service, ensuring good presentation for food and public areas, tasks included checkout service, hot food preparation and public interaction.

BTEC Level 3 Diploma - IT

BTEC Level 2 - Hospitality

BTEC Level 2 - Business (QCF)

Functional Skills at entry 3 - Mathematics, English, Business

Secondary level education - English, History, French & Media Studies