Customer Service
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I have outstanding communication and customer service abilities, and I can make clients and guests feel a sense of welcoming and at ease. I am competent at performing front of house and reception responsibilities, such as replying to questions, managing administrative work, and keeping correct records. I can multitask well, and maintain composure under duress while offering top-notch service.
Front of House, Reception - Premier Inn
(2023-10 - 2026-07)
I have outstanding communication and customer service abilities, and I can make clients and guests feel a sense of welcoming and at ease. I am competent at performing front of house and reception responsibilities, such as replying to questions, managing administrative work, and keeping correct records. I can multitask well, and maintain composure under duress while offering top-notch service.
Bar Staff - Host Solutions
(2022-07 - 2024-08)
My experience as a bartender has given me highly transferable abilities such as outstanding communication, customer service, collaboration, and the ability to operate well under pressure. Working in a fast-paced atmosphere has improved my organisational, time management, and problem-solving skills, as well as my professional attitude to dealing with client queries, difficulties, and conflicting priorities. I am versatile, trustworthy, and capable of developing excellent relationships with both customers and colleagues.
Catering service - Arromax
(2022-08 - 2025-07)
With years of practical catering expertise, I've honed my skills in menu development, event planning, and on-site execution for weddings, corporate celebrations, and private parties. I oversee everything from initial consultation and customised menu design to staffing, setup, and punctual takedown, all while meeting dietary restrictions and collaborating with venues and vendors. I'm at ease scaling service for private meals or large receptions, resolving last-minute issues, and upholding high food quality, presentation, and safety standards.
My priorities include clear communication, dependable logistics, and providing exceptional dining experiences that align with each client's vision.
(2021-09 - 2022-05)
Reliable and trustworthy carer with hands-on experience babysitting for family members while at work. Consistently prompt and in charge of overseeing children of all ages, making meals, organising educational and recreational activities, assisting with homework, and maintaining daily routines. Capable of creating a safe, caring atmosphere, following parental directions, managing minor first-aid situations, and communicating properly about children's needs and progress.
Recognised for dependability, discretion, and a positive relationship with both children and parents.
Upper Second Class (2:1) - Social Care and Community Practice - University Of Northampton (2022-09 - 2025-05)
