Hari Prakash Korra

Experienced Welfare Officer and Site Manager with a strong background in site operations, warehouse operations, employee welfare, health & safety compliance, workforce supervision, customer service, and client relationship management. Proven ability to manage multiple sites, coordinate teams, maintain compliance with UK Health & Safety regulations, and deliver high-quality operational support in fast-paced warehouse and site environments. Skilled in risk assessments, incident reporting, stock control, staff management, contractor coordination, customer support, and administrative documentation.

A reliable, proactive, and customer-focused professional committed to maintaining safe, efficient, and productive workplaces.

Welfare Officer & Site Manager - Sharp Services - London, UK

(2024-01)

• Manage daily site operations while ensuring compliance with company policies and Health & Safety legislation.
• Lead and supervise site teams to achieve operational targets and maintain service standards.
• Support employee welfare, resolve workplace issues, and promote a positive working environment.
• Conduct site inspections, risk assessments, and safety audits.
• Deliver site inductions and toolbox talks for employees and contractors.
• Investigate incidents and implement corrective actions.
• Maintain accurate records including welfare reports, attendance, inspections, and compliance documentation.
• Coordinate subcontractors, suppliers, and client representatives.
• Monitor welfare facilities, housekeeping, and security across the site.
• Produce operational reports for senior management.
• Ensure all work is completed safely, efficiently, and in accordance with UK regulations.

Warehouse Operative / Quality Controller - THG (The Hut Group) - London, UK

(2023-03 - 2023-12)

• Picked, packed, labelled, and prepared customer orders accurately and efficiently.
• Carried out quality checks on incoming and outgoing stock to maintain company standards.
• Loaded and unloaded deliveries while following safe manual handling procedures.
• Used warehouse systems and scanners to update stock movements and inventory records.
• Supported stock replenishment, sorting, and organisation of warehouse areas.
• Worked to daily targets and deadlines in a fast-paced warehouse environment.
• Followed Health & Safety procedures, including manual handling and housekeeping standards.
• Reported damaged goods, stock discrepancies, and operational issues to supervisors.
• Assisted with stock counts, audits, and dispatch processes.
• Worked closely with team members to maintain productivity, accuracy, and efficiency.
• Maintained a clean, safe, and organised working environment.

Customer Service Advisor - Ctrl Alt Fix - London, UK

(2020-05 - 2022-07)

• Delivered professional customer service by handling enquiries via phone, email, and face-to-face communication.
• Resolved customer issues, complaints, and service requests in a timely and efficient manner.
• Maintained accurate records of customer interactions, orders, and service updates.
• Supported daily administrative tasks and ensured accurate data entry.
• Worked closely with technical and operational teams to escalate and resolve complex issues.
• Assisted with scheduling, follow-ups, and customer communication to improve satisfaction.
• Maintained a high standard of professionalism, confidentiality, and attention to detail.
• Contributed to smooth day-to-day operations in a fast-paced environment.

Master of Business Management - Business Management - Wrexham Glyndŵr University (2022 - 2023)

Bachelor of Mechanical Engineering - Mechanical Engineering - JNTU University (2016 - 2020)