Harley

Reliable and professional individual with exceptional communication and customer service abilities. Always empathetic, patient, and adept at resolving conflicts. Self disciplined and able to work independently, as well as in a team, while always following industry standards and regulations.

Punctual with strong time management, ensuring tasks are completed efficiently. Resilient, adaptable, and skilled at prioritizing challenges based on risk. Strong problem solving skills, with the ability to anticipate and react to potential hazards.

Quick to learn and retain complex safety information, ensuring up-to-date knowledge at all times.

Retail Assistant at Tesco (2025-09 – Present)

3.5t Driver at Ocado Logistics (2025-05 – 2025-09)

Retail Assistant at Tesco (2022-10 – 2025-05)

• Developed strong customer service skills, ensuring a positive shopping experience by assisting customers, resolving issues, and providing product recommendations.
• Gained experience in inventory management, including restocking shelves, organizing stock, and ensuring products are properly displayed and accessible.
• Enhanced communication and teamwork abilities by collaborating effectively with colleagues and management to meet store goals and maintain smooth operations.
• Strengthened time management and multitasking skills, balancing customer service, stocking, and maintaining store cleanliness in a fast-paced environment.

Sales Advisor at WEBHELP (2022-04 – 2022-10)

• Developed excellent telephone communication skills, tailoring sales pitches to customer needs while building rapport and addressing concerns effectively.
• Enhanced problem-solving abilities by resolving customer inquiries and overcoming objections to drive sales and ensure customer satisfaction.
• Gained experience in meeting targets, handling high volumes of calls while maintaining a focus on achieving sales goals and providing quality service.

Painting and Decorating at Self-employed (2021-01 – 2021-11)

• Strong attention to detail, delivered precise and high quality finishes in all projects.
• Problem solving skills, adapted to challenges and found effective solutions to project issues.

Retail Assistant/Building Department at B&Q (2019-03 – 2020-02)

• Provided expert advice on building materials, ensuring customers found the right solutions for their projects.
• Assisted in stocking and maintaining displays, offering excellent service and supporting a positive shopping experience.

Next Warehouse Operative at Next (2018-09 – 2019-01)

• Assisted in receiving, sorting, and organizing inventory to ensure smooth warehouse operations.
• Worked effectively with team members to meet daily targets and maintain a safe, organized environment.

A-Level or equivalent in IT – Dearn Valley College (2016-09 – 2018-05)

GCSE – Swinton Comprehensive School (2011-09 – 2016-06)